We had an issue with making a phone reservation and not receving an email confirmation. When I decided to call to confirm our reservation the afternoon of the night we were scheduled to arrive, I was told there was no reservation under my name. Come to find out, an error had somehow been made and we were booked at a... more

Stayed overnight here with husband and son. It's a great location in terms of being near shopping and bars and restaurants. The rooms were okay but the walls are very thin. You can hear everything. It's nothing special and there are much better hotels very nearby, including Homewood Suites and Embassy Suites. more

Don't stay here, the you're better off going to the adjacent hotels for a better hotel stay and are more accommodating than the Hilton. The Mariott and Hampton have been a better experience for myself and was just a little more money per night. Paper thin walls that everyone can hear you and neighbors will complain when coming back from... more

Whenever I'm in Chicago I try the Hilton Garden Inn first. Best Location for the "L", the supermarket, and Portillo's! Rooms are spacious and staff is great! more

Oh my, I was so disappointed with my recent trip to Chicago. My sister, daughter and I had tickets to the Oprah Show. I made reservations for us to have a suite at the Hilton Garden Inn, Chicago Downtown/Magnificent Mile. I prepaid the reservation, as I wanted to guarantee that we would have our suite. We live in Cincinnati, and... more

Amazing deal $54 a nyt , worth every bit of it. more

Stayed here for 5 nights at end of March. Had a price of $98 a night for the family. Found maid service to be great- even picked up some of my kid's toys/stuffed animals they had laid around. Bought an all day bus/train pass at Jewel Osco across the street and very easy to get around. Also join your local... more

My husband and I stayed here for our honeymoon - mostly to catch some Cubs games. We mostly chose this hotel for its proximity to the Red Line - it is directly outside the front doors. We had a very friendly check-in and our room was very clean and spacious. The bathroom had great toiletries and the beds were very... more

I was running a little late checking out so I called the front desk to ask for 30 minutes more to check out. The woman at the front desk said she had to pull up my reservation first. Then she asked me how i was going to pay for the valet parking (which I never had in the first place).... more