What a great hotel!! My husband and I came back the other day from a 3 night stay at the Omni and had a fantastic time. From the time we checked in until we left, the whole staff was incredibly friendly and helpful. We arrived early & were allowed to check right into our room. The room itself was very... more

first i would like to state that we were at this hotel for two nights celebrating our 40th anniversary. check in was a breeze and after mentioning our anniversary we found a huge piece of delicious chocolate cake delivered to our room with "happy anniversary" written in chocolate syrup on the plate - a wonderful surprise! every time we returned... more

My wife and I travelled to Chicago and really were treated like royalty by the hotel staff! (My brother and his wife also stayed during this period.) The front desk staff, the concierge, the Star Bucks server, the restaurant, the lounge servers . . . all were wonderful! The rooms were spacious and the flat screen tv was really great!... more

This hotel is located in the absolutely best place possible if you are in Chicago on a leisure trip. It's walking distance to most downtown attractions and even if it's raining, it clears up long enough to dash for a short taxi ride back to the hotel. Staff were very serviced oriented, greeted us on site, and seemed genuinely concerned... more

Our first time at an Omni Hotel was a most enjoyable one. For starters on the days leading up to the reserved dates of our stay we received a number of emails from Omni which informed us of events happening in Chicago, predicted weather as well as restaurants nearby. Our arrival and check-in at the hotel, located just a few... more

A great hotel in a great location: steps to the shopping district. If you’re going further afield the regular bus service stops can be found within a block. The lobby and reception area of the Omni were modern and tastefully appointed, a theme which was followed through to the bar and restaurant areas. The hotel room itself was spacious, clean... more

Very nice hotel located directly on Michigan near great upscale shopping and restaurants. Sirens on Michigan were very noisy all night as was construction next door all day. Service was spectacular and everything was very clean. Turn down every night. Cookies were left for my daughter, along with a bottle of Evian, and a personal note. They had a gift... more

Very nice hotel in a perfect location (corner of Michigan Ave and Huron). The rooms are spotless and have a separate sitting area. Room service for breakfast was quick. Our only glitch was the 30 minute delay in getting our room (they offered us a different room on the 5th floor, but there was too much chlorine smell from the... more

My fiance and i booked through hotwire, so we didnt know where we would stay untill we paid for it and only paid a discounted amout (normal rooms run around 300 we paid 150 or so) i wouldn't pay 300 to stay in the room we got (i would for a larger one) as it was smaller than the website,... more