We have just returned from a family trip to Chicago and chose the Omni because of location and because they did a corner suite to house two adults and two children. The level of service, cleanliness and helpfulness at the hotel cannot be over-rated. In particular, both concierges were incredibly helpful for booking trips and recommending places to eat. We... more

Just got back from a 4 night stay at the Omni Michigan Avenue and it was without a doubt one of the most remarkable hotel stays we've had in years. During 4 days of our comings and goings, at all and sundry hours, not a single staff member missed a beat -- we were always greeted with a Hello and... more

We just returned from our first trip to Chicago and stayed at the Omni. I read many reviews on trip advisor and picked the Omni based on its wonderful reviews and they were right on. The location, staff, rooms, amenities, etc were all wonderful. Huge thank you to TA members who suggested signing up for the preferred member program. We... more

We really enjoyed out stay at the Omni and thought the hotel to offer excellent value and wonderful large spacious suites which we appreciated especially since we had heaps of luggage. The Omni is a very comfortable hotel located in a prime position offering a “ home away from home “ experience. Location – Absolutely fabulous position just located on... more

I just got back from staying at the Omni with my family for the weekend. It was so nice and right in the middle of the shopping and resturants. The Disney Store was really close and my daughter loved it. One thing I noticed that was everyone from the guy who parked your car to the waitresses to the housekeepers... more

My wife and I travel to Chicago every year and having tried several other downtown hotels, the Omni is 2nd to none and we don't even think about staying anywhere else. The suites are great and very spacious. The staff is excellent and the location superb. I also travel to Chicago every fall for a football game with a group... more

The location is perfect, the rooms are great and the service is excellent. Each time I go there on business or for a weekend getaway, I am treated like a VIP from the entire staff. The last time I stayed here I ate dinner at the hotel restaurant...the food and service was EXCELLENT. (I recommend the mini Kobe burgers, the... more

We stayed for five days over Memorial Day Weekend and had a great stay. The hotel is located approximately six blocks north of the river and right on Michigan Avenue, which makes it metro and bus accessible. The front desk was top notch. Christy took excellent care of us at check-in. Be sure to sign up for their special loyalty... more

I travel to Chicago frequently for both business and personal. I always stay at the Omni. Their location is perfect, thier suites are terrific and their staff makes me feel like a VIP. The Omni is a can't miss homerun more