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| Title | Source |
|---|---|
| “Omni Chicago Hotel” | Fodors.com |
| “Omni Chicago Hotel” | Gayot.com |
| “Finding the Beat of Chicago’s Latino Quarter” | New York Times (free registration required) |
| Title | Source |
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| “Omni Chicago Hotel” | Expedia.com |
| “Lots of space in the sky” | VirtualTourist.com |
| “Omni Chicago Hotel” | Citysearch.com |
| “Omni Chicago Hotel” | Fodors.com |
| “Omni Chicago Hotel” | centerstage.net |
We stayed at the Omni with 3 teenagers in Sept, 2009. I very clearly requested adjoining rooms and the front desk confirmed this at check in. The rooms were not connected, however, and when I pointed out that the word adjoining means connected, the front desk manager told me that in this hotel, that is not what the word means,... more
We apologize that your room request was not able to be met. Unfortunately we do not have any adjoining rooms in the hotel. However we should have been more flexible on the location of the rooms to each other. We are sorry that no one responded to your request within 48 hours as is our policy. We certainly understand that...
The hotel's location was not bad, we were within walking distance to the Navy Pier, stores and restaurants. However, we found that the hotel wasn't as upscale we hoped it be. The air conditioning lacked in the hallways and the rugs looked liked they hadn't been shampooed in a while; which made waiting for the elevator stuffy & unpleasant. The... more
My husband and I had a wonderful stay at the Omni Chicago Hotel. I had contacted the customer service representative prior to our stay to request a quiet suite. When we arrived, she greeted us and confirmed that we were getting exactly what I had requested--and more. Our suite had a partial view of the lake!!! And, we were able... more
We’re so glad to hear you enjoyed your stay with us. We look forward to seeing you again next time you are here. Thanks for telling your friends to stay with us too. We’ll make sure to take good care of them as well.
My husband and I stayed in a suite with another couple for his birthday. The suite was spacious, modern, comfortable and clean. The big bathroom was a plus and I loved the travertine tiles (I think) on the tub walls/floors. The location is perfect. Close to everything. We never paid for one taxi ride used our car because everything was... more
We’re so happy to hear that you, your husband and your friends had a great time celebrating his birthday. And we’re also glad that we could make the celebration special with great service and a nice chocolate dessert. We hope you will come back and celebrate more special occasions with us.
I took my mom to The Omni Hotel in Chicago. It is in the heart of Michigan Avenue! If you are a shopper and want to have THE BEST location for the Magnificent Mile THIS is the place to stay! You can easily walk to either end of Michigan Ave from this location. Right across the street was The Apple... more
Thanks for writing a review of our hotel. We are definitely in a perfect location for shopping. We’re so glad you enjoyed our breakfast each morning. It’s a great way to start a big day of shopping. It was also good to hear we were able to move you to the other side of the hotel. We will always do...
We arrived at the Omni on 2nd September for a 6 day stay. I took ill when I left the plane after travelling from Manchester so I saw more of the room than I anticipated. I couldn't go out for 4 days. The room was spacious and clean. The bed was extremely comfortable. The bathroom was large and very clean.... more
We’re sorry to hear you were feeling ill when you arrived at the hotel, but we’re glad you had a spacious room in which to relax and recuperate. We have two sides to the sundeck – one is off the fitness center while the other is off the pool. The one off the pool has planter boxes with herbs and...
At the last minute, a friend and I decided to go to Chicago for the Labor Day weekend. We chose the Omni for our 4 day stay since the hotel had a good online rate. The Omni is comfortable and clean but the layout of the facility is a bit awkward. (we never did find the 5th floor pool). The... more
Thanks for staying with us for your impromptu Labor Day vacation. We’re sorry you were unable to locate the pool (for any future guests – take a left when exiting the fifth floor elevator and it’s halfway down the hall on the left. Enter the fitness center, go through the locker room and it’s on the other side of the...
Having stayed at many hotels downtown, the Omni has to be the best, location, comfort and a great welcome. The suite was perfect for us on an extended Labor Day weekend, the knowledge of the Concierge was tried and tested over and over. Being a select guest, Coffee was delivered each morning without fail (he NEEDS his coffee). Everything we... more
We all need our coffee, and we’re happy to provide it to your door when you request it when you sign up for our free Select Guest program. Thanks for the great review. We hope to see you soon.
We just returned from a 5-day stay at the Omni, and our expectations were definitely exceeded. When we arrived, the doorman immediately took our luggage/carseats/baby gear, which is substantial when you are on a 2-week trip with an 18-month old and a 4-year old. When we walked up to the front desk, the woman immediately greeted us by name! She... more
We’re so glad you decided to stay with us during your five-night vacation in Chicago. It’s great to hear such positive comments about the hotel, especially comments that mention people by name. We will make sure to pass along your comments to Melissa. She and our whole concierge team are very knowledgeable and are great at taking care of the...
I picked this hotel solely based on the positive reviews on TA - excellent service, extra perks, friendly people, minimal problems etc. Unfortunately that was not so for my boyfriend & I. We planned & prepaid this trip 6-7 months ago, but it was years in the making. This was the 20th anniversary of my return to Chicago. I was... more
Thank you for your feedback. We regret that we could not accommodate your request for an upgrade due to being oversold. As a select guest member, you should have received a doorknob menu for every night of your stay. It's part of your key packet and is easy to overlook if it's not pointed out to you at check in....
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