Stayed at the Ritz with a business group in late May. The group had previously stayed at the Four Seasons (basically across the street). I much preferred the Four Seasons. The rooms at the Ritz were nice, but not outstanding. I extended my stay to be with family and so was paying for the room for an additional three nights.... more

I came for a weekend away, to enjoy shopping and sightseeing in Chicago. I've stayed at several 5-star hotels before, but this one far surpassed all the others (and all my expectations). The hotel is gorgeous (from the stunning lobby to the rooms and view),and the service was impeccable. EVERYONE was so friendly and polite, and no request was too... more

This is a magificant, well run Ritz in an outstanding location downtown Chicago. The service was outstanding. Of course, the rate I paid was discounted (group), and although still a little high, was very much worth the price. The bed and bathroom features are exceptional. The service is outstanding. We had a lovely stay and would return without question. more

formally the four seasons, close to mall, retaurants and everything.Attended a wedding here in Nov of last year. Stayed for two nights, had a blast. Been to chicago several many times on business and leisure. other nice hotels the penisula chicago and also trump international hotel and towers chicago. more

My family and I stayed here for a night after attending a Notre Dame football game in October of 2008. The hotel itself is actually a Four Seasons, but it carries the name Ritz Carlton. Don't expect to get any Ritz Carlton perks when staying here as it is truly a Four Seasons property. The rooms were great and we... more

I stay at this hotel every March during St. Patrick's Day weekend and it is fabulous. This time, I got a renovated room on the 26th floor and it was great! The carpeting still smelled new. The decor is beautiful! I really enjoy the complimentary kona coffee every mornng in the lobby. And the Sunday brunch is the best in... more

This Ritz is so nice. Everything about the room was comfortable. Giant bathroom with L'Occitane toiletries. Beautiful lobby. Great location. Highly recommended. more

If you've stayed at any ritz you wont be disapointed. Great Chicago location A+ service as always more

I found the Ritz to be absolutely lovely. The staff were great and very accommodating. The rooms were so nice, I wish I lived there! I could not complain about anything during my stay there. It is a little pricey, but you're staying at the Ritz and its the price you would expect to pay. more