The hotel has a Michigan Avenue address, but its main axis runs east-west along 11th St. This means only two rooms per floor, at the eastern end, face Grant Park and the lake, the rest face either north or south, looking out at tall buildings. All rooms are of the same size, or very close to it, and they are... more

We stayed at this hotel for 5 days at the beginning of August. It's nothing spectacular but it served as a good, comfortable base whilst we were in Chicago. The hotel is very convenient for attractions in the Loop and those of the Museum Campus. Also easy access to the lakeside where there are spectacular views of the Chicago skyline.... more

The staff were always very helpful, knowledgeable, and responsive. Great location. Our room was comfortable, but very tight on space. We didn't have a full supply of towels, but the staff was quick to respond when I called about this. The help at the front desk was always very accommodating, informative, and polite. I was surprised that we didn't experience... more

The review I would have written soon after our stay in this hotel would have sounded like this: nice hotel in a good position for the museum district, not as good as Best Western River North (bigger rooms, nicer staff, breakfast included) and a little pricey for its value. My opinion changed about a month ago, when we found out... more

We stayed at this hotel for two nights while visiting Columbia College for orientation. We paid $179 per night, which I think is high for this quality of a hotel. Supposedly there was a conference going on and they could not give us the "Columbia College" discount. Front desk staff was helpful and friendly during our stay. Our room was... more

This hotel was clean and comfortable with minimum frills. It was in a good location, right next to Grant Park and close to their public transportation system. Unfortunately for us, the Chicago Bears stadium happens to be right across Grant Park and we happened to be staying there a weekend when the Bears were playing at home; for about 2... more

It was our first time to Chicago. Very friendly staff. 2 blocks from a subway stop. Very convenient. 3rd story pool. Next door to an excellent breakfast place. Right across from the park. Upgrade to the lakeview rooms. It is worth it. No complaints here. The outside is not anything special but will more than suffice. more

My husband stayed because it was relatively close to the convention center. He found the rooms small but clean and adequate. Staff were helpful. And to save money it was only a block from the train to get to and from the airport (a couple of dollars compared to cab fare). Not a lot of choice or restaurants in the... more

The Best Western Grant Park Hotel is reasonably priced, comfortable, in a great location, and the staff was amazing! You are particularly in luck when either Octavio or Alfonso is working. They both have fantastic customer service skills! The standard rooms are small and regulating the temperature was a little tricky; however, neither of these issues were severe enough to... more