I love nice hotels. I have never stayed at a Four Seasons before and found it very nice but not what I thought it would be. Very clean, well appointed, friendly, helpful but not Fantastic. Now if it was half the normal rate it might be Fantastic. I base alot of my review on price compared to quality. I have... more

I travel quite often on business and have stayed in many nice hotels, this was the nicest that I have had the pleasure of staying in. The staff was excellent from the front desk to the bartenders in the lounge to the concierge and bellmen. Great location for shopping and dining. The room was very spacious and had a great... more

On arriving at the Four Seasons we were met by pleasant and smiling staff - always a good start. We were upgraded to a superior room, a nice surpise, and Laura at the check-in desk could not have been more helpful! A special thanks to Blanca at the concierge desk, whose help went above and beyond my expectations. The room... more

To start, I am a frequent traveler and not particularly loyal to any one brand of hotel. I use this site religiously and always try to book the highest rated property that is within my price range. Luckily, for my recent trip to Chicago, I was traveling with a budget that allowed for some costs to be reimbursable within a... more

My son and I were visiting colleges in the area. We arrived at about 10:30am, way early. They took care of our bags and gave us directions to the Cubs' game. During the game called to say the room was ready. When were returned, the bags were in the our comfy room overlooking Lake Michigan. Check out the view of... more

Stayed there for a wedding with my girlfriend over the weekend. Construction noise every day including Saturday and Sunday. Water was shut off from 10 AM to 5 PM on Monday! Is this a 5 star hotel or class B real estate in NYC? Rooms were also dirty and staff was by far sub par. Overall, skip and go with... more

I suprised my husband with a birthday week-end getaway @ the Four Seasons in Chicago. Our experience was pleasurable. On arrival, we got a free upgrade to a one bedroom suite with gorgeous views of the river. Complimentary birhday cake was also sent up to our suite -which was a suprise to both of us. Consistent with the 4 seasons... more

Entering the Four Seasons' Lobby and taking the elevator up to the check in floor I was enamored and ready for something very special.The look was an opulent, old school marble with modern floral arrangements. Our check in was smooth as we were greeted with refreshments consisting of strawberry lemonade and Earl Grey cookies (later I discovered that theses weren't... more

I love the Four Seasons hotel but the stay here was really disappointing - all because of something that this brand normally does so well - service. On the good points - great location, right off Michigan Ave, near Water Tower place so close to shopping, the lake. Nice rooms - we had a "premier room" that was really more... more