I have to say that I thought that the quality of the service made this a good experience. All of the employees are very helpful and made us feel like welecome guests. Yes, the rooms are smaller then we are used to, but the were very clean and you can tell there is pride taken in the condition of the... more

Okay, it's small. The hallways are narrow. The rooms are small. The bathrooms are small. The elevators are small. But the location? A half-block from Michigan Avenue and the John Hancock Center - -in other words, exactly where you want to be. The rooms are nicely appointed, very well-maintained, and quiet. The staff are excellent. We asked for some clothes... more

My husband and I stayed at the Whitehall from Friday 5/16 to Sunday 5/18 for our first anniversary. I picked this hotel based on its location. It is in a GREAT location! One block from the Hancock Observatory, Michigan Ave. (Magnificent Mile) and tons of great shops and restaurants. Also easy walking to the lake, Navy Pier, and other attractions.... more

I went with 3 moms and our daughters for a mother/daughter weekend. It was a great experience. When we arrived in our rooms, there was a bottle of wine, chocolate covered strawberries and other fruit with a note from the management thanking us for staying there. We only paid $164.00 a night also. We stayed on the 17th floor and... more

The only good thing about this hotel is that you have a view on a very nice hotel (Four Seasons) on the other side of the street. The hotel itslef has grim rooms: dark, dirty, noisy. In my room, one window was in such bad condtion that I had it my hands while trying to open it! You can image... more

Great great location across the street from the Four Seasons and ultra luxe 900 Michigan Avenue, a block from Water Tower Place and the rest of the great shopping on North Michigan Ave. Hotel is traditional with a modest scaled rooms. The one I had was not large (typical of most city hotels) but nicely done and seemed to have... more

We got upgraded when we got there so our room was awesome, even though it had a terrible view. The bed was very comfortable and the staff was friendly and helpful. The location is very close to Michigan Ave. and everything else we wanted to be near. We got our room pretty cheap and I was more than impressed. more

I loved this place. It is so 1920s it is almost spooky. Fabulous character, wonderful staff and top nosh inexpensive food which I would pay a fortune for at home. Right next to Michigan Ave so all the tourist sights were in easy reach. Would stay here again. more

Stayed in this hotel for 3 nights in September 07 with my husband, it was a quick city break with friends who joined us from Cincinnati. We booked the hotel on Hotels R Us and got a great deal for the short stay we were there. The hotel is located on a quiet side street and has a central location... more