My wife and I spent our annivesary weekend at the Whitehall; and boy was it a disappointment. Although the location is terrific, we had a Pinnacle room which is supposed to be their high end room. The room (other than the bedding0 was nothing special. The bathroom needed alot of work and generally, it looked like no one had dusted... more

I give the Whitehall 5 stars for location; 5 stars for the morning crew's attention to detail and guest satisfaction, and 1-star for the night crew's attitude & treatment of guests. Overall, I give this hotel 4 stars. What prevents 5 stars? The hotel is under construction (limited disruption to a stay at this hotel) and just how badly the... more

This is a great place to stay if you are on a budget, and seems typical of other older hotels I have stayed in - nothing flashy. The location is great for the north end of Michigan Ave., and it is about a 5 minute walk to the subway. The down side: my room was adjacent to the alley: between... more

Highly recommended due to its location near major attractions and the lake. Rooms were clean and nicely laid out, the bathroom was A+. more

I stayed at the Whitehall with my friend this past weekend. The room was a bargain - $80 (including taxes) from Orbitz. For that price, the hotel didn’t have to provide much. I came in with low expectations and was pleasantly surprised. We were given a nice sized room on the 15th floor. Though we didn’t really have a view,... more

Stayed here for three days on business and found the hotel to be very nice. I got a room at the back, end of the building, which allowed a larger , comfortable room. The staff was extremely attentive. The hotel has a very nice, older world anbaince. The bar is like a fabulous old men's club - heavy paneling, sumptuous... more

This was our second time staying at the Whitehall. Once again it was perfect in every way. The rooms are well decorated and plush. We stayed on the 19th floor and the view was great. We personally prefer boutique hotels because of all the little details they offer over large chain hotels. The whitehall has a great location which is... more

The hotel itself was very nice (older but remodeled.) Mattress, duvet, pillows were luxurious. Room was spotless. The staff downstairs was very friendly and attentive. My only complaint would be that the individual a/c unit in our room was very, very , very noisy. I understand that the hotel is trying to replace these with central air so maybe in... more

...and not in a good way. When we checked in on June 17 we walked into a room that was 78F and immediately turned the AC on to cool the room. We left to go sightsee and returned to a room that had not cooled. Luckily it was cool that evening so we decided to open a window and call... more