Time and time again I return to this hotel when traveling on business. The location is awesome with many wonderful restaurants and bars within walking distance. The rooms are kept clean and the maids do a good job of freshening them up daily. I also looked at their website and found a coupon to be upgraded to a suite for... more

Stayed here for 2 nights with husband and two young children. Hotel very conveniently located, although we did do loads of walking! It took a good half hour to reach various attractions: the Navy Pier, Sears Tower, beaches; which was fine for adults but kids got extremely tired! Hotel staff were friendly and helpful, breakfast was good and reasonably priced,... more

Our first visit to Chicago. My husband & I booked this hotel for two nights and were so pleased with it we stayed for a third night. The room, a suite, was very spacious and clean. The bed comfortable. We were in Chicago for sight seeing so didn't spend a lot of time in the hotel, did use the nice... more

1/2 hr to3/4 hr to get hot water , if some one walks the halls you hear it .street noise the pizza sucks more

Let's go over the good things about the hotel 1st. The rooms are clean, the location is superb, the free parking is great, & that's all. Bad things are: the water pressure for the sink & shower go from low pressure to normal pressure every min or so, and when it does in the shower, the water gets scalding hot.... more

Nice suite and very comfy and clean. Conveniently located in downtown Chicago. Parking spaces were tight however the good thing was it was free. It was hard to find our room because the structure of the building wasn't ideal. No air conditioning in the halls or elevator. more

I stayed for 3 nights. The staff was so friendly and helpful. If I ever come back to Chicago I will be staying at the Best Western. more

Stayed for four long nights as part of a reunion. The only thing good about this motel is the location. There is absolutely nothing else to recommend it, except perhaps for the free parking, if you didn't mind that one of the attendants was noticeably drunk at 8 am. This place is badly in need of a makeover in every... more

Stayed here for one night. Didn't spend much time at the hotel so it was just somewhere to sleep. The bed looked like the sheets were not ironed and I found a hair under the bottom pillow. Was too tired to complain so just removed the pillow to the floor. Free wifi not the most stable but fair enough for... more