When I checked in the hotel put a $50 hold on my credit card for "incidentals." I was assured that this charge would be erased when I checked out if there were no additional charges to my room. There were not. However, the charge was never removed from my credit card. I called my bank, which told me to call... more

My 9 year old daughter and I loved this boutique hotel. (ie., it is small). The free breakfast was a bit crowed but a great way to start the day. The location could not be more perfect. We walked everywhere including Wendella Boat Tours, American Girl Place, and John Hancock Tower. The beds were extremely comfy and we felt safe.... more

We stayed at the Holiday Inn Express the 1st week of August. This hotel has been completely remodeled and doesn't in any way resemble the older pictures submitted by travelers. The photos on the hotel website are accurate as this is a very nice hotel. The good: The location was hard to beat! 2 blocks off the Mag mile with... more

The main plus for this hotel is location, location, location. Within a couple of blocks you will find yourself on Mag Mile and there are loads of great restaurants nearby Unos, Duos, ESPN Zone, Chilis, Hard Rock Cafe, Rainforest Cafe, CPK to name a few so you won't go hungry. The rooms were on the small side but were tastefully... more

Overall, the staff was excellent; unfortunately, certain aspects of the hotel were horrible. I could not get a cell phone call anywhere in my room during my entire stay, my alarm clock had no reception, and my tv couldn't receive half of the stations. To make matters worse, I found hair in my bathroom in addition to a tick in... more

This hotel was a great find. Right in the middle of it all, and a great rate. Best of all, the staff was friendly and the rooms were clean. I would recommend to anyone. This is not a luxury hotel, but what you get for the money is a fabulous value. more

Great Hotel..Needed a one night stay in the city. Most hotels over 300.00. This hotel was half that, and a great location. Walked to Geno's Pizza, Mag. Mile. Staff was very freindly!! Rooms are very small, but hey doesn't matter. Very clean, comfortable beds, flat screen TV...just perfect!!! Book it!!! more

We stayed here for a weekend and I was surprised how close it was to all the good stuff! Literally a hop and skip away to Michigan Ave! The room was small, but it was tastefully done--ours looked like the room from the picture on the website. If we wanted to spend more time in the room, I would have... more

Six of us drove from Toronto for a roadtrip to Chicago the weekend of April 19. After a long drive, we arrived at the hotel greeted by the doorman who was ready and eager to help us with our bags. The location of the hotel was perfect. Walking distance to everywhere you wanted to go. It was great because i... more