Rooms are smail; so if you plan on spending a lot of time in the room, don't bother. But very clean, great location and nicely decorated. I paid less than $100 per night - a terrific price. It is a short walk to Union Station and to Grant Park and to the subway lines. I will be back. more

I stayed on a Thursday night, and then again on a Saturday. Staff was friendly and helpful. Rooms are small, but accomodations are clean and comfortable; besides, how much time do you plan to spend in your room anyway? The common areas (business and lounge) were very nice & spacious. The English pub on premises, the Elephant & Castle, has... more

When we arrived at this hotel we noticed a sign offering room upgrades for $15 a night. We did not take advantage of the deal until we saw our room. The lower portion of the window was frosted and the room was exceptionally small. It did however have a nice size desk and free internet access. Later, after occupying the... more

Stayed at this hotel on our last trip to Chicago. We picked this hotel because it was the one with the most reasonable price (hotels in Chicago are expensive!). The hotel is modern and looks pretty new. The rooms are very clean but small. However, we were rarely in the room, so that didn't bother us. The staff was very... more

Because of a late flight home, we paid for an extended checkout, an additional 3 hours for $35, however this was not communicated to the cleaning staff who came by to clean our room around the normal checkout time. We explained that we paid for an extended checkout and went back to sleep. I don't know if the cleaning crew... more

I was so excited after booking this room through name your own price after seeing the hotel's website and the decent reviews on the internet. Excitement led to disappointment after stepping foot into my room. The room is best described as a broom closet with a small (1' by 3') frosted window. No real light got in which made the... more

Overall a nice, cozy stay. Rooms are small and dorm-like, but have a pleasant decor and comfortable bed. Purified water dispensers with free bottles on every floor - this was a nice touch. Friendly staff. Hallways very narrow, dark and maze-like, and bathrooms have absolutely no counter space (odd design feature meant to make the bathroom look larger?). Morning room... more

This hotel was perfect for my 2 days in chicago. It was right in the middle of the downtown, a couple minutes walk to the trains and the Sears Tower and a 10 minute walk to the lakefront. The hotel was really clean and the front desk staff was very helpful. My room was small but is more than enough... more

The room was exactly what was expected. No better, no worse. The staff was rude, and showed no concern for our comfort or desires. Just a few examples of the many problems that we encountered: At one point, we called downstairs for more pillows. We were told that someone would bring them right up. After waiting for over a half... more