Free shuttle from the airport, fast, friendly check in. They had made a mistake with my friends' room, so they gave us all free drinks at the bar while it was corrected. Room was clean, the usual stuff, neither tiny nor huge. The pool, which was open 24/7, was big and attractive, the exercise room was big enough, and internet... more

Terrible experience. On the Sheraton Four Points website, our room was represented to be oversized, for the business traveler, with refrigerator. The hotel is old, musty smell, the rooms are undersized (a recliner was placed in front of the nighttable because there was no other room), the air-conditioning in the room and in the lobby did not work properly (... more

I have to tell you, I really enjoyed my stay at the Four Points by Sheraton at O'Hare Airport in Chicago. The staff was so friendly, I returned from a flight it was 12:30 at night and my car would not start, the houseman went out and jumpstarted my car and delivered it to the front door. Now that is... more

We reserved a non-smoking room for one night. When we checked into the Sheraton, we were told they had sold all their "non-smoking" rooms so we were forced to stay in a smoking room without any apologies. Further, when we returned, we waited 30 minutes for the shuttle and when it arrived, it was totally full. We returned to the... more

My family stayed here for a wedding reception. It was fabulous. The food was superb and the staff was extremely accommodating. The rooms were great and nicely furnished. They were large and comfortable and easily accessible from the parking area. The outside isn't much to look at but the part that matters was well worth it. The wedding reception decor... more

My wife and I satayed 2 nights in late Sept, 2005. The shuttle service from the airport was prompt (every 20 minutes). I found the front desk professional and helpful with area maps. Our room was clean and the beds well above average. We ate breakfast 3 mornings and each time service was prompt. Our food was suprising. We found... more

My husband and I have stayed at this hotel twice now. Each time we have been extremely impressed with this facility. The rooms are very nice, well decorated, clean and comfortable. I look forward to sleeping in this bed, it is very cozy. As an airport hotel, travellers are coming in and out at all hours. Because of this we... more

We stayed at the Four Points on our way to Las Vegas. We drove in and check in was effortless, there was quite a line for check out and only one person working at 5AM but the shuttle was right on time. Very clean room and AWESOME bed. They have new "four comfort" beds. Definately would use again!!!! more

For all of your choices in hotels around O'Hare airport, this one should be at the bottom of your list. Many things have already been said in the previous reviews, so I am not going to repeat them. My experience, in sum, was as follows: -Given a smoking room when I requested a non-smoking room -Internet (wi-fi) was horribly slow... more