The hotel itself was fine, except for the noise factor. We could not figure out where the noise was coming from, as we had no immediate neighbors. It turns out we were hearing someone from an entirely different floor through the vents! We had two rooms on the 13th floor. One faced the lake and the other faced the river.... more

We spent 4 nights at the Embassy Suites Chicago Downtown Lakefront and everything was terrific. The staff at check-in, bell hop, valet and bartenders were all very friendly and readily available. The breakfast buffet was very good and not too crowded if you go early. The manager's reception in the evening was great and the bartenders were terrific. On checkout... more

Spacious room and a fab, partial lake view. Watched the Navy Pier fireworks from the bedroom window -- sweet! Noise was a problem. Paper thin walls -- TV and conversations on either side were so loud that other guests might as well have been in the room with us. I don't think it was our neighbors' fault -- I could... more

Booked this hotel on Hotwire for only $108/night, which really was a steal. The hotel is in a very good location and the rooms were quite nice, but front desk service was really lacking. I was there for a four night stay, and for three of those days my keycard wouldn't give me access to my room, forcing the desk... more

My wife and 4 1/2 yo daughter stayed here during one of the busiest summer weekends- The air and water show. First of all, the location is great. It is easy to walk to Navy Pier, the beach, Michigan Avenue, even with a youngster. The hotel is just a few years old and is holding up well. We paid extra... more

We had a 4 night stay at the Embassy Suites for a girlfriends get-away, and we couldn't have picked a better hotel. Every employee from front desk, to cleaning service, to breakfast greeter was friendly and helpful and always seem to have a welcome smile on their face. Our 11th floor 2-room suite was perfect for 4 women. It was... more

Check in went smoothly. We were able to check in early, however because the hotel was completely sold out we were given a smoking room. The room was very warm and stuffy although the thermostat was sent at the lowest setting.When maintenance arrived and pulled the font of the unit off the air filter was so filthy it looked like... more

We stayed at the Embassy Suites over Labor Day weekend for a wedding. We are HHonors Diamond Members. We had a top floor 1 bedroom suite (17th floor). The elevators were the fastest elevators I have ever been on. Never had to wait more than 2 minutes. The room was extremely comfortable. There was a queen sofa sleeper in the... more

This is with doubt one of the best hotels we have ever stayed at, it was our first visit to Chicago, we booked through hotwire and got it for 100$ per night.THe location is brilliant the complimentary breakfast was excellent we never had to queue, the 2 hour free drinks was great and you could order what ever you wanted.... more