Traveling Grandparents with young grandkids. We throughly enjoyed this hotel. The bonus reception with drinks and snacks was a money saver. The breakfast was hot and plentiful. We were always at breakfast early, so we did not encounter crowds. The pool was on the small side, but only the grandkids swam, it worked out fine for us. The room was... more

I was there for 3 nights for a conference. The check in process was quick and the staff was very friendly. The suite was very big but almost no space for the hanging clothing or the luggage. It was clean but there were also some stains from prior leaks which could have been cleaned or renovated. The wireless internet cost... more

Stayed at this Embassy for Market Days with some friends and loved the location and the look of the property. I had a similar problem with checking in early as one of the other reviewers. I checked the night before we checked in to make sure that the hotel had rooms available the night before we checked in which meant... more

I was able to obtain a good rate for this hotel through Hotwire. I then had called the hotel to request a King room in a quieter area of the hotel. At checkin you need to be watchful for the hotel entrance on Illinois St. It's easy to miss this driveway. The driveway was extremely congested upon our arrival. My... more

I should have know the charcter of this hotel, by when we pulled up to check in.......There was tons of tons of luggage left in the hotel driveway on the curb. That was my first sign, but I ignored thinking a large group must have just arrived. Then inside the hotel was more luggage, against my better judgment I left... more

My husband and I have stayed in numerous Embassy Suites around the country and found this ES to be one of the best we've ever been in. (We checked in at this hotel after 4 nights at the Chicago Hilton attending a conference.) We used our Hilton Honors points to pay for 3 nights at the Embassy Suites. Previously when... more

The hotel was nice. The room was spacious & tastefully decorated. There was a good variety of food on the breakfast buffet although I thought it was a little odd that there were no bagels nor muffins. The hotel was in a good location & close to bus stops. We were able to take the bus all over the downtown... more

I loved this hotel. Rooms are huge and so is the bathroom. This cleaning service was awesome. The complimentary breakfast was much better than I expected and there was plenty of food at all times. I did also liked very much teh manager's reception. You could have free drinks for two hours and also snacks! The staff was always willing... more

The location of this hotel is great. Located a couple blocks away from miracle Mile and the Navy Pier, there is plenty of shopping and dining opportunities. 2 grocery stories are within a block and with refrigerators and microwaves in the room, you can save a little money. The free breakfast is great but not very accessible for wheelchairs. Service... more