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Sofitel Chicago Water Tower


Sofitel Chicago Water Tower
Hotel class 4 of 5
20 East Chestnut St - Downtown, Chicago, IL 60611
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Traveler Reviews

94% Recommend
4.5 of 5 stars 461 reviews
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All (461)
[ Date ] [ Rating ]
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4 of 5 stars
joesalva 13 contributions
Ann Arbor, MI
Jul 12, 2009 | Trip type: Family New

I was traveling with my wife and two young children and decided to splurge on a "suite" at the Sofitel, given its excellent reviews on Trip Advisor. Although I lived in Chicago for six years, I've been away for nearly as long. Therefore, I assumed from the hotel's name "Sofitel at the Chicago Water Tower" that it was actually in... more

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4 of 5 stars
PackLitely 9 contributions
Cary, North Carolina
Jul 9, 2009 | Trip type: Couples

We spent our 4th of July weekend at Sofitel, and would definitely return again, the rooms are great, the beds are comfortable and the bathrooms are spacious, modern, and well appointed. We didnt try any of the restaurants, however we did hang out at the bar, use the business center to check in online for our flights early, and also... more

Great Stay
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5 of 5 stars
iceal 10 contributions
South Milwaukee, Wisconsin
Jul 8, 2009 | Trip type: Couples

Had a great stay at the Sofitel. From the front desk to the bartenders and housekeep. Great place to stay for the price. Much different from other hotels. Very modern and upscale.We had a problem with our bill because we move some of the item in the mini refrig to fit our left over dinner food. Call the front desk... more

Beautiful.
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5 of 5 stars
bddfc99 4 contributions
Columbus, Ohio
Jul 7, 2009 | Trip type: Couples

Simply the nicest hotel I've ever stayed in. The building, staff, beds and bathroom are all exquisite. We don't normally spend this much on a room, but it was worth it. Well worth the price... more

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4 of 5 stars
BrentD 22 contributions
Jul 6, 2009 | Trip type: Family
1/1 found this review helpful

I had booked this hotel directly in November of 08 as a gift to my 11 yr old son for one of his Christmas presents. He had always wanted to go to a Chicago Cubs game, and I had never been to Wrigley Field, so really we both got to experience something we have had to yet. Let me start... more

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5 of 5 stars
Tutweiler 18 contributions
Swieqi, Malta
Jul 1, 2009 | Trip type: Solo travel

This place has one of the more professional desk, concierge, host, door and housekeeping staffs I've ever encountered Stateside. Absolutely attentive at every turn with no hint that your middling requests are an inconvenience. The Prestige suite features a good sized living room with a couch, love seat and sofa blocks, then a long hallway to an all marble bathroom,... more

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4 of 5 stars
H_Dodd 4 contributions
Birmingham
Jun 29, 2009 | Trip type: Business

The rooms were not huge but very clean and beautiful. THe bed was soft and comfortable. The in-room wireless internet was a little spotty, but ultimately worked alright. The common areas were very nice, with the lobby smelling of fresh cut flowers each day. Very good hotel, with the one outstanding feature being the service...everyone we dealt with was incredibly... more

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5 of 5 stars
CanadianJetSet 2 contributions
Quebec, Canada
Jun 22, 2009 | Trip type: Business
3/3 found this review helpful

On a recent trip to Chicago to attend a major trade show I had the pleasure of staying with the Sofitel Chicago Water Tower. I say stay with as that is how they make you feel, from check in to check out they go above and beyond to ensure your stay is perfect and you want to return. The rooms... more

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4 of 5 stars
AdventureSara 4 contributions
West Bloomfield, Michigan
Jun 19, 2009 | Trip type: Couples
3/3 found this review helpful

The Sofitel Water Tower Hotel was perfect for our Chicago visit. The interior is gorgeous, but it’s the staff that treats you like royalty even if you’re in a pair of sneakers and jeans. This hotel definitely deserves its high ranking on Trip Advisor. Here’s my take on the Sofitel: STAFF--Over-the-top genuinely friendly and helpful. From the moment we got... more

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5 of 5 stars
saagrawal 1 contribution
Mumbai
Jun 11, 2009 | Trip type: Business
1/1 found this review helpful

It is indeed one of the best hotels I've stayed so far. Very trendy. Staff is courteous, room service is awesome, view is amazing, decor is fantastic, I mean almost close to perfect! Just that it doesn't have a swimming pool and spa, and not many food options within the hotel (though room service is very good). I would strongly... more

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Sofitel Chicago Water Tower Also Known As

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611