Had the opportunity to stay in Chicago two weeks ago. A friend had stayed at the Crowne on business and suggetsed the hotel to me. Sure glad he did. What a great hotel! Rooms were retro trendy...lobby slick urban...restaurant great. Couldn't have been better...even met the general manager. Will stay there again in March. A real treat... more

The room I stayed in was directly over the freeway, so there was loud highway noise all night. [They did provide earplugs and a complicated "sleep machine" but I couldn't figure out how to work the latter.] The room itself was dimly lit and felt dingy and the TV controller worked only intermittently . The lobby was chic, but the... more

I stayed here in November 2007 with my wife who was attending a conference. The conference had arranged hotel rates and we paid $201 + taxes per night, which I think was a fair rate but not spectacular value. The hotel does seem to be situated a little out on a limb location-wise but the property itself is pretty smart.... more

This is a great hotel! It is within blocks of Union Station. The rooms are very clean and spacious. The hotel definitely appeared to be recently remodeled. The staff is friendly enough. There is full-service restaurant in the hotel. It is a bit pricey, but then all restaurants in downtown Chicago are. I would definitely stay there again. more

My husband and I stayed at Crowne Plaza Metro hotel the Chicago Marathon weekend (Oct 6-7, 2007) and loved our stay. I booked through a travel company for a package deal - marathon entry and hotel. It was not my first pick because of the location being west of highway 94, but it was all that was available and it... more

The hotel itself is pretty nice for an inner-city hotel. The staff is polite, although rushed. Rooms are smaller than average, probably due to being in the city. My biggest complaint is that you pay a substantial amount for the room, then have to pay another $35 to be able to park there overnight! Are you SERIOUS?!? I'm more of... more

They had my credit card on file from a previous stay and illegally charged it at a later date (months later) and will not remove the charges. The general manager Lenard is rude and doesn't not handle customers very well. I would not ever give this hotel your credit card information. more

I've stayed at this property before Crowne Plaza refurbished. It is a nice upgrade. The location is several blocks west of the loop and just at the north end of Greektown. Good food opportunities within the loop and in greektown, A Dominicks 24hour grocery store within the block (Starbucks inside). Rooms on the large side, comfortable and adequate. Immediate neighboorhood... more

I've stayed here a few times. Interior lobby area is chic and stylish as are the rooms which are clean and with very comfortable beds. Parking is expensive ($35 a night!), but I'll give you a tip - park one block down next to the Walgreens for $20 for overnight parking (no in-and-out but you can sometimes negotiate that with... more