The staff when coming into Chicago stay at the Crowne 2 to 3 times a month. Very friendly and professional staff. The hotel is very clean and located near the expressways; making it easy access from any of the airports. Would also recommend for leisure stay. more

Positives • Blocks from Willis Tower (formerly Sears Tower) in the Greek District • Excellent Greek restaurants & shops nearby within a block or 2 • Nice rooms, but the sliding exposed pocket door on the bathroom took some betting used to. • Awesome reading lights in the executive rooms • 2 drug/groceries on either side of hotel • 3... more

The Crowne Plaza Chicago Metro is perfectly placed in downtown Chicago, not more than a 10-15 minute walk from the Sears Tower. (I don't care if they changed the name to the Willis Tower, I am not calling it that). On top of the phenomenal location, the staff is extremely courteous and accommodating. There is also a very nice Fitness... more

I have stayed at many hotels in Chicago over the years and the experience at "The Crowne Plaza" is the best I've ever had. The staff always remembers you by name, how impessive is that. The Managers reception is always a very friendly enviroment that makes people feel welcome. We have used their conference room facilities and the sevice and... more

The hotel is a great experience from when you park your car until the time that you check out. The hotel is located right in the middle of Greektown with easy axcess to the expressways and the best part is you are almost equal distance from many venues in the city (Wrigley Field, Lincoln Park Zoo, U.S. Celluar Field, United... more

I stay at the hotel frequently for business trips to Chicago. I have found the service to be prompt, attentive and accommodating. Rooms are very clean and modern with flat screen TVs. There is an excellent restaurant in the hotel (a little pricey these days). Great access to Greektown and Chicago's west business loop is a short walk across the... more

The room was very nice and spacious. The front desk staff and individual travel personnel were wonderful and polite. Would definitely stay here often, if I visited Chicago frequently. I travel regularly for business, both domestically and internationally, and I'd personally stay and/or recommend this hotel to peers. Thanks! more

I stayed for a week and loved it. Nicely appointed rooms and great skyline views. more

I've stayed at this hotel 3 or 4 times over the past year. While I have experienced some interesting stuff in the restaurant, this most recent stay was impeccable. The staff was pleasant, and although very busy, they remained attentive to my needs throughout the entire stay. Room service was very pleasant and accommodated our very different schedule as we... more