I had booked this property for 3 nights on a business trip to Chicago, thinking that Courtyard was a good choice. Upon arrival, I was surprised to discover that the front was under scaffolding. The front desk was attentive and the room was ready. I got to the room and it had dirty linen and silverware in front of the... more

I really enjoyed my stay here. The room was very clean, the staff were all very nice and accomodating. It was very close to many things to do downtown. My only complaint was that the phones to the hotel were out and we could not get directions, but this was not the hotel's fault. more

We arrived very early in the am (7:30) and the staff did not hesitate to check us in. they were up front that the room did not match our request but we could move to another the next day if we wished. We took the room and it was very clean and quiet. I can't say enough good things about... more

This hotel needs some updating, but the value received ($128 per night), the location (one block off Michigan Avenue), and the friendliness of every staff person I encountered makes up for any perceived flaws. The room was clean and comfortable, although on the small side, but had every amenity that I required, including free hi-speed internet. For some reason, the... more

This is a great hotel, I can not say enough about how friendly the staff are at this place. My son bought a water gun at the disney store, needed a screw driver to open it to insert battteries guy at the front desk had maintenance get him the screwdriver, with a smile! Security is amazing, key to get up... more

Located one block from Michigan Avenue, great staff, clean rooms, feeling of safety, and good price of $89 booked via major airline website. more

When I originally made my reservation at this hotel for a Sunday night stay, I got a $209.95 "Stay for breakfast " rate. About 10 days before my trip to Chicago, I got an email through my Marriott Rewards membership saying that the age 62 and over rate for this hotel was $119, so I changed my reservation to the... more

I stayed here for 3 nights on business. The hotel had a great location, just steps off of Michigan Ave and all of the shops. The staff was very friendly, and there was never a line at the front desk. Breakfast room service came on time, and internet was included in the rate. The room was very average, had a... more

My husband and I stayed here for one night on 4/17 because we redeemed our Marriott points so it was free. The location is great - right off of Michigan Avenue - if you are here for shopping it's a great place to be. The hotel is very large and very busy - tons of people in the lobby and... more