Marriott consistently delivers on all the basics; rooms are nearly always clean, comfortable and nicely appointed. What makes this particular property stand out is the helpfulness and friendliness of their entire staff. From the minute we arrived (and I had three teenagers in tow) we were greeted warmly and offered information about what to do in the area. The concierge,... more

My family and I just returned from a 3 day stay at the Courtyard. We were extremely satisfied. We stayed in a large 2 Queen room which contained a sofabed and chair. The extra room was nice for a family of 4 to spread out - especially with 2 teenage boys. Room on the 20th floor - so tended to... more

I enjoyed my stay at the Courtyard by Marriott Magnificent Mile on Ontario. It is my second time staying there. It is a perfect location right off of Michigan Avenue. The staff there is so friendly and just very accomodating. The rooms are very clean. more

A great property with Starbucks in the lobby. Excellent stay - had a king suite which afforded plenty of space and a nice layout - WELL DONE JW! I hope to stay here again on future business trips. A Real Gem! Parking is another matter - I drive an avalanche which would not fit in the garage - so I... more

We arrived late, and our room was ready to go, the room was clean, there was plenty of towels and toilet paper, and the front desk staff was very helpful. We were withing walking distance of lots of shopping, and plenty of eateries. We were always able to catch a cab, and it was a pretty quite hotel and everything... more

This was my third stay at this Courtyard, one block off Michigan Avenue. The rooms are nice enough, and relatively quiet. Lighting in the bathroom - shower/toilet area is very flat and dark. Office desk is near impossible to work at using a computer -- the chair is too low even at its highest setting (or desk is too high),... more

I came to this hotel on January 13th due to a water problem in my home and they made me feel like I was at home. They were very understanding and I was so pleased with the front desk staff they were so warming and always smiling. My kids loved this hotel as well as my husband and I did... more

Great location for a weekend in Chicago and a reasonable price. This is a 24 story hotel, not the typical suburban Courtyard Inn layout. This hotel is located a block off MIchigan Av within walking distance of several great restaurants and shopping. The staff is friendly, the rooms are well furnished, very comfortable, and clean. Didn't use room service but... more

My daughter and I stayed here for two nights (1/18-19) for her birthday celebration at American Girl Place. The hotel is only 5 blocks from AGP/Watertower so it is an easy walk. I booked on the Marriott website for an amazing price of $109/night. We stayed in room 1018 which is a corner room with a queen size bed. There... more