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Hard Rock Hotel Chicago


Hotel class 4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
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Reviews you can trust

71% Recommend
4.0 of 5 stars 357 reviews
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By trip type
All (357)
[ Date ] [ Rating ]
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2 of 5 stars
Beewacker   5 contributions
Glen Ellyn, Illinois
Sep 14, 2009 | Trip type: Couples

The room we stayed in was on the "Kiss" floor, one of the upper floors. The hotel is very quite although you can hear motor cycles from Michigan Ave. The carpet in the halls had little patches in them and are very worn. The elevators and are subtley marked as to the floors they service. A guest not familar with... more

Good Times.
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5 of 5 stars
Marko113   1 contribution
Marko113
Sep 10, 2009 | Trip type: Couples

My girlfriend and I went on a short trip to Chicago and stayed at the Hard Rock Hotel. They offered a great deal on their website and couldn't pass it up. The location is right in the heart of city and a ton of tourist spots surround the hotel (i.e. Navy Pier, Millenium Park, etc.). Upon arrival the staff was... more

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5 of 5 stars
quinner2009   1 contribution
irealnd
Sep 2, 2009 | Trip type: Couples

Hi i stayed at the hard rock chicago from the 7th of august until the 11th during lollapalooza music festival!!!! i must say i found everything to be of the highest standards the room was the "HARD ROCK KING" a beautiful spacious room at the front corner of the building with a stunning view down michigan avenue! it was exactly... more

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5 of 5 stars
majik48   9 contributions
hartford, ct
Aug 26, 2009 | Trip type: Family

I stayed here August 20 through 23rd with my sixteen year old son and we thoroughly enjoyed this hotel. The price was very reasonable for a hotel located right on Michigan Avenue. The front desk and concierge service was excellent and enhanced our stay by making it easy for us to plan fun activities. The John Entwistle theme on our... more

Was Nice
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4 of 5 stars
travelingman072   2 contributions
east coast
Aug 21, 2009 | Trip type: Business, Solo travel

Pretty hotel with good service at front desk and only fair in the restaurant. The people in the meetings department were very good. The banquet we had was very nice. Overall it was a good hotel for the money. Liked the free internet in the lobby - have not seen that before. It was a good location in the center... more

it's ok
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3 of 5 stars
MQadeer   12 contributions
Chicago, IL
Aug 18, 2009 | Trip type: Business, Solo travel

Trendy hotel, modern design...the room I stayed in was large, I couldn't tell if I had been upgraded because it was one open space, with a long hall dividing the front door and bathroom (with a shower that could fit 4 people). I just didn't understand the planning of the room (weird layout) and the hotel itself wasn't as plush... more

Management response from
HardRockMGR, General Manager

We would like to thank this guest for providing an honest opinion regarding their stay with us at the Hard Rock Hotel Chicago. It sounds like this guest stayed in an upgraded Hard Rock Room, which measures approximately 500 square feet. We were surprised that the guest didn’t like the layout of these rooms, as they are the most requested...

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3 of 5 stars
spartantraveler4112   2 contributions
Lansing, MI
Aug 15, 2009 | Trip type: Solo travel

Simply said, location is great! I've stayed in better hotels, however. I arrived in Chicago via Amtrak (early!) around 8:30am. I took the water taxi to Michigan Ave. which was free that time, $3 back. The hotel is only two blocks from the dock. My intentions at 9:30 were to drop my bags off, but there was a room available,... more

Management response from
HardRockMGR, General Manager

We appreciate this guest providing honest feedback for us so we can address any concerns they have regarding their visit to our hotel. Since removing our old technology (combination DVD and CD player systems), we continue to offer DVD players in the guestrooms by request. They are no longer installed in the guestrooms, but we will happily rush one up...

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5 of 5 stars
jasonunger   1 contribution
Birmingham, MI
Aug 13, 2009 | Trip type: Business

If the question is "Do you get rock star treatment at the Hard Rock Hotel?" the answer is an absolute yes. Upon checking in, I was asked if I'd like a Gibson Guitar to play during my stay...I then got to choose from a wide variety of all styles of Gibsons, settling on one I've always dreamed of owning (ES-335)... more

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1 of 5 stars
cdninasia   12 contributions
Philippines
Aug 13, 2009 | Trip type: Couples

So I am writing this from the hotel - 1st time for this...have used Trip Advisor many times and truely believe in the reviews (unfortunately for us we didn't look at the reviews for this one!). Can say I have never had the urge to write a review from the hotel itself before so much and say AVOID! It is... more

Management response from
HardRockMGR, General Manager

The Hard Rock Hotel Chicago would like to thank this guest for sharing their experience in our hotel so we can address their concerns for future visitors. We extend our sincere apologies to this guest for having been assigned a room that should have been put out of service (presumably after some wild parties over Lollapalooza weekend). We most certainly...

Just ok
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3 of 5 stars
EJCsMom   4 contributions
Seattle
Aug 12, 2009 | Trip type: Business, Solo travel

The location is outstanding, and my room was roomy with very nice bedding and kind of sleek, sexy look about it. But I also had a dusty bathroom and several knicks in the walls that could have easily been fixed. When I checked in the staff had a weird sort of snottiness about them that bugged me, but check-out was... more

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Hard Rock Hotel Chicago Also Known As

  • Hard Rock Chicago
  • Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601