This is a very nice business class hotel right off the Magnificent Mile at a very good value/price. Excellent location and the rooms are rather large and come with free internet/wifi and free bottle of water. Rooms also have a fridge, microwave and standard coffee maker. This 4 Points Sheraton hotel stands above the other Sheraton hotel in downtown Chicago... more

Luxurious? No. But this place is truly a great value for the space, quality, and location. I was in Chitown for business (go about 3-4 times/year) and now this place is my regular place to stay, as it is centrally located, completely renovated, quiet for a downtown hotel, and staffed by kind, helpful people. In particular, the location is great... more

Overall, a very nice stay. Rooms are nice and spacious. Very clean. Staff was very pleasant and extremely helpful. Some areas need to be improved. Bar area is a roll away bar and fitness center is very small. Good for business travel. I would stay here again if it was for that reason. I think that Four Points must be... more

Stayed two nights at the Four Points because it was priced well and in a nice location in Chicago. I did not expect much as past experiences at Four Points hotels have been poor. This one was very nice. I arrived unfortunately during Spring break and since this hotel is near the American Girl store (or perhaps there was an... more

A great stay. We were only scheduled for Friday night because they were booked for Saturday night. We are Starwood Preffered Guests and were on the 8th floor with key access only elevators. Upon our arrival we told the staff person who was checkin us in that we had 2 seperate cars there that needed validation because we had met... more

Great practical hotel: clean, bright, wonderful location and amazingly nice staff. The room is clean and comfortable. They provide free bottled water, nice supply of towels, and supplies. The staff is amazingly nice and friendly. more

The Sheraton Four Points is very conveniently located and clean but that's about it. The staff was pleasant but my room was drably decorated with exceptionally cheap furniture and could have used another lamp. The city itself is fantastic - I would probably book another hotel, however, upon returning to Chicago. more

A friend of mine told me about the property. She had been there for a meeting with her company and raved about it. I decided to book my company with 30 rooms. Cliff in the sales department was awesome to work with. Maggie in the meetings department was very quick with e-mail and made my planning super easy. Everyone from... more

The location of this property is great and the service was good, but there is nothing else to note about this hotel. I had reserved a double/double bed as I had friends staying with me for one night and I received a king as it was the only one available. When I requested a rollaway bed at 8pm, I was... more