We only had a few days in Chicago for this trip and decided to stay at this hotel because of the great location and very reasonable price. It is not as stylish or luxurious as we typically enjoy, but we were not disappointed. Located right off Michigan Avenue at Rush & Ontario, the Four Points is a nice hotel with... more

I am allergic to feather pillows, and requested foam pillows with our reservation. The front desk called just after we arrived to our room and they apologized and sent up foam pillows, when I opened the door the guy with the pillows said to me, " You need eight pillows?" I thought this was rude, but realized he had not... more

This hotel is in a great location for shopping on the magnificent mile. It is not too far of a walk to the loop or Water Tower Place. We stayed here to see Mary Poppins at the Cadillac Theater on starwood points. We were supposedly upgraded to a suite as it was me and my son (22) in a king... more

Hotel was clean and staff was friendly. Not too big, so it was quiet and not crowded. Small business center (2 computers) and nice pool. Within walking distance of Magnificient Mile. About 6 blocks from American Girl place, and they offer an American Girl package that includes a foam travel bed for your doll. New cafe in hotel was not... more

We are five female friends who went to Chicago for a girls week out, booking two rooms at the Four Points four & a half months prior to our arrival. We requested adjoining rooms. We called a week before our arrival to confirm our request. We called from the airport half way through our trip to confirm adjoining rooms. When... more

My family and I decided to take an all girls weekend to Chicago. It was our first trip to Chicago. Our main reason for going was to spend the weekend at the American Girl Place with our daughters (12, 11, 6 and 2). We paid extra for the American Girl package and I have to tell you the girls LOVED... more

We paid $85USD per night plus taxes which was a great priceline deal for this hotel. Normally the price is around $300 per night but I definitely wouldn't pay that much. The rooms are large, clean and comfortable. The front desk staff were very helpful although they did lose all of the requests I had phoned in ahead of time.... more

This is my first trip to Chicago. Choose Four Points because it is less expensive than some other conference hotels. However, was charged $10 more per night on check-in because double beds cost more than the king bed rate (which was not the rate quoted when I booked the room). Amenities were average, but location is great. Housekeeping Service cleaned... more

What was not to like about this property? The check in was prompt and courteous. We were given a room on the 8th floor although we aren't Starwood Honors. Can't figure out why we got it since we paid only $106 per night which I felt was a bargain in Chicago. The room was comfortable, the bed was perfect and... more