From the welcome at check-in to the hellos from maintenance staff as they passed by, I don't believe I have ever stayed in a more welcoming hotel. The lobby and bar are very comfortable and are modern without being impersonal. The room was spacious, beds luxurious and some style elements really gave it some personality. Toiletry products by Kiehls are... more

Stayed at the James for three nights on business. Great hotel and location. Extremely professional staff from the time you enter all the way to your room. Also, it was nice to see that they were Mac friendly and had a desktop in the lobby for guest use. Great bar and fitness center as well. Would highly recommend for either... more

I chose the James from Expedia for a short break and booked the night before I arrived. When away on business I normally stay in a Raddisson, Marriott, Hilton, Sheraton etc etc and they all end up being pretty similar with at best pleasant staff, sometimes with a great restaurant to help pull in more room reservations. When on vacation... more

My sister and I spent a weekend at the James and were so excited upon arrival to be upgraded to a suite. It was a very cool room with a media room where we could watch free DVDs provided by the hotel. The products in the bathroom were great - all Kiehls and the beds were super comfortable. The David... more

What a pleasant surprise the James was - very nice little boutique hotel that has lovely staff. Think W hotel without the attitude. Great beds...and I mean great, Kiehls products in the bathrooms, a fabulous restaurant in the hotel and great cookies at turndown. I'll definitely be back to the James and thoroughly recommend it! more

I had a wonderful experience staying at the James. My teenage daughter and I stayed here for 2 nights for some Spring Break fun in Chicago. The staff was wonderful and extremely helpful in getting us walking directions to all of the places we wanted to see. The doorman also gave us great restaurant recommendations. The rooms were cozy and... more

I have stayed at the James three times for business. They have always been very accommodating. I find the location convenient to where I need to go and cabbies are familiar with the intersection. The staff is very attentive and helpful. The business center is in the lobby and very sparse, so if you need to make tons of copies... more

I often stay in Chicago for business and sometimes stay at The James. First of all let me start by saying that I subscribe to Dwell Magazine and love all things modern. So as soon as I walked in this hotel I feel in love with the wonderful art and modern layout. When you walk into your room the stark... more

I ended up with the James Hotel after doing a "blind" Hotwire hotel purchase. I had researched the listing (via BetterBidding.com) and thought I would receive the Conrad hotel based upon the hotel features and price. After learning that I booked the James, I did online research and was satisfied with the reviews. Our check-in was swift and pleasant. The... more