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Hotel class 4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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Reviews you can trust

86% Recommend
4.5 of 5 stars 272 reviews
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By trip type
All (272)
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5 of 5 stars
kek   10 contributions
Lake in the Hills, IL
Oct 9, 2009 | Trip type: Friends getaway

Have stayed at the James twice now for a fun weekend in the city with friends. From the moment I walked in the door to the moment I sadly checked out I was impressed both stays on multiple occasions. The location is ideal to shopping, restaurants and nightlife within walking distance. Cool and kind of funky decor but blended with... more

Management response from
TheJamesGM, General Manager

Thank you for the kind words about The James and David Burke's Primehouse. We appreciate your loyalty and your feedback. I look forward to sharing your comments with our team and to welcoming back in the not to distant future! Best Patrick

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4 of 5 stars
CHItoSTL   2 contributions
St. Louis
Oct 9, 2009 | Trip type: Business, Solo travel

My second stay at The James in the last year for a conference, and enjoyed my stay again. The staff is extremely friendly; accomodations minimalist yet comfortable. The Keihl's bath products are plentiful and a definite plus! The food is very good, wait staff in the hip bar/restaurant area are attentive and overall, this is a great place to stay. more

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4 of 5 stars
mbentonfl   9 contributions
Orlando, FL
Oct 9, 2009 | Trip type: Couples

The James is a beautiful, contemporary, boutique hotel that is in a great location. All of the service; door, reception, maintenance and housekeeping; were fantastic. They have issues with the plumbing and the bathroom doors. Also there is a very large, plastic window shade that gets too hot in the afternoon sun and makes the entire room smell like burning... more

Management response from
TheJamesGM, General Manager

mbettonfl, Thank you for your feedback regarding your recent stay with us. I appreciate the generous compliments and apoligize about some of the facilities issues you experienced. All will be addressed with our maintenance team. We appreciate your business and your feedback. Sharing your experience will help us become an even better hotel! Thank you. Best. Patrick.

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4 of 5 stars
trio77   6 contributions
Seattle
Oct 8, 2009 | Trip type: Business

Very cool, modern hotel in a nice location. You have to walk through the bar at the end of the day and it can get techno loud and crowded with bar patrons. The room had nice amenities and was quiet, as requested. Had some technical issues with their computers and had difficulty getting assistance. During a rainy summer downpour, they... more

Management response from
TheJamesGM, General Manager

Trio77 Thank you for your great feedback about your experience at the James. So sorry about the umbrella situation and more sorry that we couldn't have provided you better weather during your stay! Thanks for staying with us and sharing your experience. I promise sunny skies next time your travel brings you to Chicago! Best. Patrick

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5 of 5 stars
TravelerNOLA5   1 contribution
New Orleans
Oct 8, 2009 | Trip type: Business

The James Hotel exceeded my expectations. From the moment the bellman welcomed me to the hotel, I felt like I was part of a the super chic, trendy and upscale James family. The attention to detail is spectacular. The king room was ultra cool and spacious with an abundance of feather pillows and great bedding to boot. The bathroom was... more

Management response from
TheJamesGM, General Manager

TravelerNOLA5 Wow! What a great review. Thank you for the amazing comments and specific highlights. We are glad that you felt a part of the family during your stay because we certainly felt the same about you. Thanks for sharing your visit to Chicago with us and we look forward to welcoming you back soon. Best. Patrick

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5 of 5 stars
HGM915   1 contribution
Philadelphia
Oct 8, 2009 | Trip type: Family

My sister, father and I stayed here while visiting Chicago to look at colleges. From the time we checked in, the James was absolutely fabulous- the decor and feel of the lobby are modern and gorgeous, and the check-in was quick and friendly. The rooms are CLEAN, spacious, and well-appointed. The bathroom is really nice, with a tub/shower combo and... more

Management response from
TheJamesGM, General Manager

HGM915- Thank you for sharing your James experience with us. What a nice review and appreciate the specifics. (I have to agree about both Bill and the Kickin' Donuts!) Hope your college tours went well and we'd love to have you in Chicago at UIC or Northwestern, both excellent schools. I know a place your family could stay when they...

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5 of 5 stars
mcarollo13   1 contribution
omaha, ne
Oct 8, 2009 | Trip type: Couples

Excellent location. Right in the thick of Chicago. Near Michigan, Rush, walkable to almost everything. Train station nearby, great shopping, Starbucks and Trader Joe's across the street. Over the top service from conceirge, bellmen, room service. Everyone was so nice! Hip decor in rooms - cool media pit. Comfy beds, nice bathrooms, this hotel has it all! more

Management response from
TheJamesGM, General Manager

mcarollo13 "This hotel has it all!"....what a compliment. Thank you. Do you mind if I use that phrase in our marketing plan! Thank you for the kind words about your experience. I look forward to sharing your comments with our team today. We are proud of the service culture we have created and will continue to work hard to win...

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4 of 5 stars
Kajeygirl   1 contribution
New York
Oct 8, 2009 | Trip type: Couples

I searched everywhere to find a hotel that would have everything I was looking for: a little luxury, clean and modern, close to public transportation and all of the sites for a good value. I found it with The James. The hotel is only 2 blocks from the Red Line, and just enough off Michigan Ave where you were close... more

Management response from
TheJamesGM, General Manager

Kajeygirl- Thank you for sharing your experience at The James with us. We appreciate the details and glad you got to enjoy Oprah, The Black Eyed Peas, our One More Night promotion and our big comfy beds! Thank you for staying with us and we look forward to welcoming you back soon! Best. Patrick

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5 of 5 stars
Molls84   1 contribution
Denver, CO
Oct 1, 2009 | Trip type: Friends getaway

I, along with four other girls, hosted a bachelorette party at a gorgeous little suite in the James Hotel. Prior to leaving for a night on the town, we had 20 people over for drinks and appetizers. Not only was the hotel in a great location and our suite was spacious and cute, but The James Hotel had the most... more

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5 of 5 stars
FNS1563   1 contribution
Chicago
Oct 1, 2009 | Trip type: Friends getaway

I live in the far west suburbs and had a number of friends in from out of town for our annual get together. We had 4 rooms at the James including a suite. To a person, we found the hotel to be excellent. The staff was very responsive to anything we needed, service was cheerful, the rooms were nice, and... more

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James Chicago Also Known As

  • James Hotel Chicago
  • Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611