We stayed for two nights with our 2 1/2 month old and it was great. Our room had plenty of space to spread out in, great furniture and lighting, and free wired and wireless internet. Everything was very clean and it was great to have a kitchen to use for dinners. The staff was so friendly and helpful and the... more

My daughter and I spent two nights at the Residence Inn with some friends of ours. This was a GREAT hotel! We booked it for $119/night which seemed like a steal! It was centrally located and we walked all over the city. From the moment we pulled up, the service was impeccable from the valet station to the bellhops to... more

I was very impressed with this Residence Inn. Staff was WONDERFUL. From housekeeping who went out of there way to provide us with something they did not have in stock, to the front desk who offered some free candy to my tired young traveling children (traveled from CA with young children), to the hotel manager, Jerry Keyes, who greeted us... more

We absolutely love this hotel when staying in Chicago. It has a great location near Michigan Avenue and surrounded by a mix of restaurants. The staff is very helpful, and always friendly. Hotel is clean and modern. I would highly recommend this hotel for anyone staying in downtown Chicago. more

I was here for six nights and was very impressed. I typically stay at the Marriott on Michigan or the Hyatt on Wacker, but for this trip I wanted to minimize expenses and the Residence Inn appealed to me. The internet was free here, there was a free breakfast and manager's reception and a full kitchen. The price was right... more

This hotel was great for families with babies- the dishwasher and large room was a lifesaver! The customer service of the staff was 5 star- incredibly friendly! The rooms were updated and modern and very clean. The housekeeper kept everything clean and stocked and even folded our clothes and lined up our shoes. The location was great- every restaurant and... more

My wife, 8-year old daughter and I stayed for 5 nights during Spring Break. Unfortunately, "Spring" in Chicago means everything from snow to freezing rain to beautiful, sunny days, each of which we experienced during our stay! The hotel is very conveniently located just a 5-10 minute walk from just about anywhere you'd like to go - shopping, entertainment restaurants,... more

Me and my family enjoyed this hotel a lot. The breakfast was wonderful and the evening reception was to great to pass up. Our room was on a high floor, which we prefer, and was very comfortable. There where only a few things that left me with a sour taste in my mouth. As i ordered a beer in the... more

We booked 2 studio suites for 3 days. We were able to check in early but was disappointed that one of our 2 rooms was extremely small compared to the other one. It was so small that we would not have any room to walk around the room if we put the sofabed out. The larger room was almost double... more