I have now stayed at this hotel 3 times for business. It is in a beautiful neighborhood in Chicago - Lakeside, with multiple restaurants, shops and services immediately available. There is a treasure island grocery store (with wine shop) next door, which sells gourmet foods as well as the standard stuff. Nearly directly across the street is Ann Sathers restaurant,... more

I cannot say enough nice things about this hotel, we loved it. The hotel is probably the best hotel deal in Chicago. My husband and I booked this hotel for our very first time in Chicago. We chose it because of the proximity to our evening entertainment, but also partly based on the positive reviews on trip advisor. I was... more

We spent three days here while visiting my daughter who lives nearby. We were pleasantly surprised by how nice things were. We booked a junior suite, which was rather spacious and included a microwave and frig. The room was very clean and the bath seemed newly redone. There was no view and the hallway on the third floor had a... more

I too had problems with double billing at Best Western Hawthorne. I tried to resolve with the hotel and got nowhere, the asst manager and manager were no help at all. Spoke to Best Western Corporate and they even tried to resolve with the manager and got nowhere. Best Western corporate themselves refunded me the money and apologized profusely for... more

We went to Chicago to visit a Niece and picked this area as it was only 7 blocks from her apartment. The hotel was clean, room was big and personnel very curtious. Continental breakfast was decent, not extravagant but filled us up for the morning. Plenty of restaurants and watering holes (bars) along Broadway. A short walk from Wrigley Field.... more

I booked one night stay online. Two consecutive nights were booked. I stayed the first night and checked out. I was billed for two nights. Management rejected my request for credit and were totally unsympathetic. I will not return to this hotel. more

I visit Chicago often and have stayed at numerous hotels, but our stay at the BWHT was fantastic. The hotel is cute, quant and in a great location. There are many fabulous resturants and shops near by (Equinox is one of my favorites). The staff was overly friendly and enthusastic, Michael suggested some fun things to do and see while... more

Great location...10 mins to the subway / EL trains...walking distance to Wrigley stadium & the gay scene. Staff....nice Complimentary breakfast.... basic...Starbucks is down the street. Rooms...clean, we were given a smoking room, when i had booked a non-smoking room online, but after a little complaining the cleaning staff did a good job cleaning the carpets and upholstery the next morning.... more

I always try to stay here when I visit Chicago, even though weekends have a two-night minimum. Walk 2 blocks down Roscoe to N. Halsted, which has some great gay clubs. Broadway between Roscoe and Belmont is very quaint, lots of small shops and restaurants. It's a nice walk. If you have a car it's a short drive to N.... more