I was very dissapointed when My family and I arrived. The place is in need of updating, it was kinda scary on the 8th floor it looked 100 years old. Only 2 lights worked in my suit. Overall I got a dirty gross feeling about the place. The pool area was not at all what I was expecting, Not that... more

We just returned a few hours ago from bringing my son here for his birthday weekend. Our room was okay, basically clean but in need of updating, especially the shower. Linens were cleaned but pillows were old, shapeless and stained, yuck. The waterpark was decent but the water was quite cold. Both of my kids (3 and 6) had blue... more

I always stay at this hotel when traveling for business. It has a lot to offer for business travelers. Very friendly and professional staff. The club lounge is very welcoming and the food and service is outstanding. I love the work out gym and the free parking. My room is always very clean. more

I came to Chigago just for a quick visit during the weekend. I was already happy that there was a room available. The hotel is situated in city centre Chigago, on the opposite of Hyatt and Hilton. The rooms are big and spacy, the bathrooms are luxury. The are plenty channes on your LCD TV and the minibar is stuffed.... more

We stayed here for two nights with family. We wanted to use the attached waterpark for our kids. We were pleasantly surprised by the size of the rooms. The rooms were very large and included a walk-in closet area. The actual toilet area of the bathroom (separate from the vanity) is very small, but you really don't spend much time... more

The hotel is very close to the airport, I believe it took me only 20 minutes to get there. The check-in was very smooth. I remember that I was a bit shocked by the size of the room, they were the biggest I've ever seen, and it wasn't even a suit! The rooms are at least twice the size of... more

i have mix reviews about my stay, first of all when i checked in my husband and i walked over to go check out the room first before we bring in our things so right by the eleavator i took a huge fall to the ground it was bad i did my best to hold the pain in. my arm... more

We stayed at this hotel for only one night to celebrate our annual "mommy daughter day," but were very disappointed in the cleanliness of the hotel. The first room we were given had a broken light in the bathroom ceiling where there was dirt coming down from the ceiling into the bathroom. The second room had a line of goldfish... more

Quality of room and quality of service below expectations for a Sheraton. The rooms are looking old and the a/c could not seem to cool off the room. You would be better off finding a Hyatt or Hilton in the area. Or for a matter of fact, any other chain would be better. The guy at the front desk was... more