My wife and two young boys stayed at this hotel for 4 days and 3 nights in June of 2009. As many others have stated, the location of this hotel cannot be beat. Walking distance to the Magnificent Mile (if you like shopping), to the Navy Pier, and many other attractions. Just a short train ride will get you to... more

The first room we got smelled like a bunch of cats had lived in it. We told the front desk and they got us in a new room right away. The first lady when we checked in was like a robot with her answers, she didnt listen to what we were saying. The rest of the staff was nice. The... more

we just returned from a cruise, and had left our souvenirs w/ our other things in the room. the night before checking out, we noticed they were missing and called security. security told us that they do BAG CHECKS OF ALL THEIR EMPLOYEES before they go home after a shift - obviously, they don't trust their employees at all. they... more

Pros: -Location 1/2 off Michigian Ave. - Trendy/Modern furnishings - Price given location - 1 block max from several major bus routes (feels like we spent most of our trip on 151) - Rooftop Terrace: Great view of city Llghts at night - Huge showerhead - Large flatscreen that swivels b/w couch & bed (we didn't watch any TV though)... more

Great Hotel and great location. Main drawback is that the hotel does not have room service. We found out when we called to have a wine corkscrew brought up to our room. Instead, we had to go to the lobby bar where the bartender glady opened our bottle up for us. We then took our bottle up to the rooftop... more

This was a great room at a GREAT price - right in the center of the city. It was right on Miracle Mile, close to the main deep dish pizza places and a short walk to Navy Pier. I have stayed several times in the Chicago city center, and believe this hotel is a terrific value. The only drawbacks were... more

We went to Chicago for the weekend and wanted a place that was affordable and in a good location. We were right off Michigan Avenue for shopping and able to walk to Navy Pier for drinks at night. The hotel was great and the staff were very helpful as well. The room was spacious and this might have been the... more

The room was a pretty decent size. I stayed with 4 kiddos. I was in a standard double room and we were not cramped. The room was clean and the bedding and pillows were WONDERFUL. I have seriously NEVER had a bed so comfortable. The bathroom was the tiniest I have ever seen. You really do have to sit on... more

Although the standard rooms were quite nice, the small bathrooms were fitted with a large sink and a bulky wooden support which obstructs your seat. You'll need to sit sideways in order for things to work out. My colleague's room (1821) reeked of cigarette smoke which was attempted to be covered by an air freshener. The emotionless elderly receptionist coldly... more