We traveled to Chicago for ACS meeting this past weekend. We decided to bring our children along to explore the beautiful city of Chicago. This weekend was also the marathon so the hotel was at capacity. Overall, the location is absolutely perfect with kids. The hotel was understaffed and needs a major renovation. We did stay in a "suite", but... more

We had a lovely stay at the Chicago Hilton. We arrived early and they were able to accommodate an early check in at 10:30 am, plus we received a free upgrade to a room with two bathrooms and a large walk-in closet. The room was very clean, the linens were luxurious and the soaps were of a high quality. I... more

Classy old hotel with a lot of history. Friendly staff. Rooms are bigger than typical hotels but in need of renovation. Clean though but decor is somewhat depressing colors. I even had problems with my lock and TV. Both fixed on time. Safe area but there is nothing around it. The hilton is not on the main part of Michigan... more

My wife and I were here for only one night so did not take advantage of any of the amenities in the building. We found our room quite comfortable, clean. and well-maintained. We heard some street noise but there was no sound from adjacent rooms or the hallway. The only problem was that the clock radio was set for an... more

Superb service began the moment I arrived. Check-in was quick and painless. I won the room on priceline for $75. To my surprise, I was awarded a room with not only two double beds, but also two full bathrooms, on the 21st floor! A refrigerator was delivered very quickly at no charge. The bed was extremely comfortable and linens were... more

Very nice hotel, the price paid was a bit higher (but you get what you pay for, right?) more

We stayed at the HIlton Chicago for the weekend of the Chicago Triathlon and were quite pleased with the services despite the fact that the hotel was fully booked with nervous triathletes AND wedding participants. Staff and front desk were VERY accomodating. Our rooms, with a view of the lake were just what we wanted. We've stayed at the Hilton... more

This is a great place to stay. we stayed at this hotel for 4 nights and it was really good. we enjoyed the place. more

Attended a customer conference here in August 2009 and I was very impressed with this hotel. Having attended this same customer conference at different venues in prior years, I have to say that the hotel/conference experience was the best at the Hilton Chicago. It is a charming hotel with beautiful rooms. The ballroom is amazing. The conference space is well... more