The only saving grace about this hotel is its great location. It's strategically located on Michigan Avenue, convenient to the "L" and other public transportation, and within walking distance to most major tourist spots. Other than location, it has little going for it and I would only stay there is someone else were paying the bill - as was our... more

Just got back today from a week trip at the Chicago Hilton. The place is absolutely beautiful. It's history includes a ballroom from the 1940's that most US Presidents visited. Even if you don't stay here - go see it if your in Chicago. All the staff was courteous. The rooms were plush with comfortable bedding. Each day your invited... more

My boyfriend and I stayed in this hotel for our first vacation away together. We stayed for a week. Check-in was not till 3:00, so we decided to kill time by wandering through O'Hare and then taking the blue line to the Loop (Jackson) then walking to the hotel. We got lost (our fault) but if your compass works (ours... more

This hotel has a great location. Close to Mellenium Park, museums, shopping, everything. Parking behind the hotel is $25 per night, but you don't need a car.Use the bus, or the train. The hotel is clean and quiet. A Grand old hotel, with class. The staff wasa very good, the rooms well appointed. more

My 13 year old son and I went to see the yankees lose to the sox. The hotel was so clean and stately, I was very pleasantly surprised as was my son. The service at all stations was right on. The concierge was helpful late on a Friday and early on a Saturday. With their help tickets were obtained. I... more

We arrived on Sunday night the 17th of May from Sydney,Australia where we live, to go back home to Edinburgh,Scotland to visit family and friends. United lost our luggage between LA and Chicago,but said it would arrive on the next flight,so we only had the clothes we where wearing. Next morning,still no luggage had arrived,went out for the day to... more

The Hilton Chicago is a very big hotel, and for someone who usually stays in independent hotels, was a shock to my system! Very much a number not a name there, as one would expect, with that many rooms. I did like the hotel but thought it let itself down on a couple of things. The rooms were nice, and... more

The location is great and the lobby is beautiful. The rooms are very dated, but are reasonably clean. Everything is true regarding being nickeled and dimed to death. Customer service was the real problem, though. Our room claimed to be a non-smoking room, but it reeked of stale cigarette smoke. When I called the desk to ask for another room,... more

This was my first trip to Chicago. I was there for the Pampered Chef National Conference. My companions and I stayed in the two bed-two bath room which was spacious enough for the 4 of us. The only issue was the room was not completed cleaned out when we arrived. The fridge had the previous guest's leftover pizza and other... more