We booked this hotel through Hotwire ($76 per night) and please keep in mind with Hotwire you do not know which hotel you are getting until you pay. We were very happy with the location of the hotel since it was within walking distance of the metro stations, Soldier Field, and all of cool sites of downtown Chicago. The price... more

Rooms dated with poor housekeeping - towels not replaced, had to ring for extra shampoo, etc. Room service very expensive and almost inedible -chicken like leather. Extra charges for the internet, the gym, the luggage check, flight check in etc Drinks in the bar v expensive. Only plus point - breakfast was reasonable with decent crispy bacon. The pool was... more

I was at this hotel recently for 5 nights - if I could have cancelled and gone elsewhere I would have. I knew it was a bad sign when i went into the bathroom and found a woman's long dark hairs on the "clean sink", the "clean towels" and the nest of hairs still on the "clean shower floor." Such... more

in the windy city ,this is a very good place.amazing rooms and service.everything is a walking distance .An absolute must for business trio as ease with which you can conduct and schedule meetings here is unbeatable. Good decor and impishly modern more

This is one of those grand old hotels which seems like it has been around forever. It has a grand entrance with high ornate ceilings and sweeping staircases. There are 12 elevators which all seem to go to different floors only. We had a room with 2 queen beds with 2 bathrooms which were equally fully equipped. But for some... more

This old hotel is a very well maintained property. The rooms are large, and many have two bathrooms, probably due combining old smaller rooms. Surprisingly handy. The staff was very friendly and cordial. The only complaint: VERY high internet charges, up to $20.00 for "premium." more

friendly check in , no waiting although obviously will be busy at times .Rooms immaculate and fabulously comforable beds .Very quiet , at least where I was staying , heard nothing at all in 4 nights . Superb situation with Grant park opposite and buddy guys right next door . Blackies for breakfast or just a drink for local flavour... more

My $200 Gucci sunglasses were stolen out of my bag on the 16th. I filed a report with the hotel security and am anxious to hear back from them. This was such a disappointment, as we liked the hotel and were having a great time in Chicago. Our room was really nice, with 2 bathrooms. We had 2 double beds... more

I have been to this hotel twice, the first time was okay nice facilities, but I recently went again. My phone and other electronics were stolen from my room and only house keeping had been in there, and the hotel has yet to help out. Terriable service, terriable view and over priced for its tiny beds and lack of coaperation. more