I stayed there for labor day weekend. Although the hotel itself was full of people staying there as well, the staff did not look overwhelmed, nor did they make my friend and I feel as if we were overwhelming them. They were all extremely helpful with any of our requests and even gave us a complimentary upgrade when we asked!... more

I have read the majority of the reviews about the Marriott Chicago Downtown Magnificent Mile. The hotel does have a few flaws: the rooms are smaller, the AC did not work correctly and the bathroom is very very tiny. However, the service was amazing. Luke and Greta at the front desk were amazing. Service is priceless and they provided priceless... more

Stayed here for a 5-day conference. My room was very clean and well-maintained, although a bit small. The hotel is somewhat lacking in personality, but not as much as some others I've stayed in recently. The bed was comfortable, and I had no problems with my stay. However, all my colleagues staying in nearby hotels paid much less. They also... more

Five night stay to teach at software training class. Since I have "platinum" status, I had hoped for a high floor room, away from the elevator,with a lake view. I was given a room on the 40th floor, next to the elevator, looking back towards the airport. I wasn't ambitious enough to go back down to the lobby and ask... more

Everything I requested, I got. Thank you Marriott. A high floor...37th floor- A view of Lake Michigan. Early check in requested. A roll away since we had 3 people. And Marriott didn't charge for a 3rd person or the rollaway. But the rollaway bed was very hard and we should have asked for another one. Extra towels were in the... more

Pleased with our four day stay at the Marriott. The service was top notch, all employees in several departments were great. The lobby/bar is a lot of fun, plenty of room for everyone. The food prepared for the 800 plus attending a conference was above average. The location of the Hotel is perfect for those visiting Chicago. I plan on... more

Had a great stay, location is very good. Hotel is situated between Michigan Ave and Rush Street with an entance on both streets. It is a very managable walk to several area attractions, such as Millineum Park, Navy Pier, Riverwalk, and of course Magnificent Mile shopping. There is a free trolley that runs back and forth to Navy Pier. Rooms... more

Just finished a two night stay for a large convention. Hotel is a classic convention hotel. I would give it a low four star rating. Rooms very small. Bathtub shower too small with soap dish sticking out to jam you in the back when you turn around. Good beds. Nice workspace. No mini bar. Staff nice enough but if you... more

This Marriott has a great location where we were able to walk to everything we needed. Hip lobby with two entrances but always packed full of people. Our room was located on the 44th floor with a magnificient view of Lake Michigan which thrilled us. The room was clean and the bed was very comfortable. However, be sure you bring... more