If it weren't for the location there would be nothing about this hotel that was positive.The room was slightly larger than a walk in closet and stunk like a moldy basement. The bathroom door had a broken hinge and couldn't close. The toilet didn't want to flush. The TV reception was terrible. There were cigarette butts all over the window... more

I don’t know where to start… upon our arrival we were greeted by picketers, who we had no idea were striking, who yelled something at us as we were unloading. We get to the front desk and I asked about the friends outside. They said they had been there for 10 years didn’t I know that. I don’t live near... more

My friend and I stayed here for one night and LOVED it! Granted, we just used it as a place to crash in between our wanderings of the city, but it is definitely one of the best rooms I've ever stayed in. The ceilings were high, there was an amazing amount of space, and the beds were firm with plush... more

I believe that some of the reviewers on this site have simply had a bad experience and decided to blame it all on the hotel. Granted, I stayed at this hotel two years ago, but I certainly did not have a "roach motel" experience. There were picketers across the street when we stayed at the Congress, but they were certainly... more

Have you ever gone exploring in an abandoned house? If you have, you know what it’s like to stay at the Congress Plaza. It’s fascinating to go around and see all the old, forgotten stuff, and yet there’s a sense of unease that permeates the whole experience. As a hotel, the place is adequate, barely. It has hot showers and... more

The hotel is nice ,great location facing Grant park on Michegan Avenue a new flat screen Tv and slightly shabby room was ok for US 89 a night. I did not eat the buffet breakfast as i felt $18 was too much money even if it did include ones coffee. All was fine until the day of my departure when... more

I stayed there on a company trip so didn't actually pick this hotel. All I know is it was definitely haunted. I was laying on my bed and the curtain moved to the side as if somebody was peeking at me. Then my friend said she heard someone whistling in our room when she was in the bathroom. She looked... more

Just stayed at the Congress for the July 3rd Chicago fireworks. It's a great location to see the fireworks because you can see them from right in front of the hotel and then go back into your room and avoid the craziness of the crowds. It's not a bad hotel if you don't mind feeling like you could be in... more

The Congress Hotel could be a great Chicago institution, but instead has remained a low-cost last choice or unwitting choice hotel for many. While the hotel enjoys a wonderful location and an excellent location, it is not well run and is not in good repair. Additionally, the hotel has been home to union pickets for years and the hotel management... more