The rooms on the inner side ( facing the roof of the lobby ) were pathetic. requested for a change. Changed room was good, stayed for a week. Hotel is very old, interiors are also old. Attitude of some of the ladies at front desk was not co operative. All this was compromised with the central location of the hotel.... more

We were there last year and we really enjoyed the room size and it's cleanliness. It's in a nice place (just on Michigan Av.) but you´ll have to walk some blocks to get to Millenium Park (first) and the Magnificent Mile (later). Walking in Chicago (most beautiful city in the world) is fantastic if it's not too cold, or too... more

So, not sure if they've completely renovated or not -- but a lot of the bad reviews are not warranted! At the very least, we had a completely positive experience at the Congress! It's central location and the El is very close, so its easy to get everywhere! The room was huge -- gorgeous high ceilings, clean carpets, new furniture,... more

Average all of the reviews, and you have things about right. My bet is that some rooms are really good...others not so. We just returned from a weekend in Chicago to see the sights. Bought the Go Chicago card, and used the Grey Line hop on - hop off to get around. We had a standard king room in the... more

My husband and I stayed here one night and that was too long. We picked this hotel because of its location and reasonable price for downtown Chicago. First of all, the picketers out front were severely annoying. They don't move at all for guests trying to check in. They seriously need to give it up after protesting for years from... more

What a splendid way to experience Chicago for the first time! My mother and I recently stayed at the Congress Plaza Hotel on my first trip to Chicago and we fell in love with the hotel right away. The staff were friendly, helpful and professional at all times. The hotel decor and architecture hearken back to an age of polish... more

The Congress Hotel is a beautiful place to stay. We stayed in the Lakeview King room, which had a huge plush bed, a flat panel tv, and a marble bathroom. I was amazed with the room. The room wasn't cheap, but you get what you pay for. This place is amazing. The staff is quite friendly and even checked us... more

will never stay in this crap hole ever again!! wallpaper falling down, shower knob fell off in my hand, and hot as hell! no thermostats in room, when i call the front desk they told me to open my window, okay sure downtown like you can sleep with the sirens, and the trains! the staff is nice but the hotel... more

I booked this hotel on a 4 day getaway with my best friend. Despite reading some negative reviews on this hotel, we found the stay quite pleasurable. We stayed on the 8th floor on the North Tower. The room was clean, linens were clean and although the bathroom was small - we found it pleasing. There were no picketers to... more