I helped my daughter get a contract at this hotel for her wedding guests rooms but they are not opening up in time for her June wedding because of construction problems. We had been speaking to a nice woman in the sales office but she isn't there anymore so the hotels general manager called us and explained he had to move us. These people have another hotel close to this one, Ambassador East, but it's nothing like this hotel is suppossed to be but that's where they moved all of our rooms. The guy was very apologetic about the problem and was kind in explaining the problem but his solution he could offer was to put our rooms at this other hotel they own. I looked at this other hotel on line and it's not the style of hotel we wanted to put our relatives at. The write ups are good, so i hope our guests think so too. I know it's not this guys fault and he reallydid put himself in our shoes but why would you take a contract for such an important event if you knew you were... more
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