hotel is above average in service and quality not the best place I have stayed however on a 1-10 scale would be 8.5! more

This hotel is great. the staff is very friendly. The hotel is very clean and the rooms are very spacious with a great view. If you drive, be aware that parking is about $60 per day. Also they have a sky lobby. So you have to take an elevator from the parking garage to the main lobby. Then another elevator... more

Large, clean, quiet, well designed rooms. Good breakfast and complimentary drinks at the bar early evening. A great base in the city for a first-time visitor. more

Spent three days at the North Columbus hotel. It is walking distance to Michigan Ave, Navy Pier, and Grant Park's north side. We used cabs to get to the museums (about $11 with tip). The central location was ideal for allowing the family to rest after seeing the sites. Pool was fine, and manager's reception was a nice touch. Breakfast... more

I found this hotel to be a great value for the money. The room was quite large, we have stayed at many suites in downtown chicago and I think this may be one of the best. Separate living room with sofa bed, microwave and fridge, then large bedroom with own sink in there. Clean lobby and rooms, staff friendly enough... more

Our family prefers this hotel to any other (including staying with family members in the city). It is conveniently located to everything we want to do. The staff is so friendly, they always remember us and it is like coming home each time we stay. We find the staff helpful when trying to locate things we are unfamiliar with, and... more

The staff at this hotel is extra friendly and makes our family feel at home every time we are there. From the time we check in, and all through our stay their friendly and expedient service makes us want to return over and over again. The best value in town and the best location for seeing the city. Being frequent... more

Hospitality defined by apathetic and unfriendly staff is what you may experience at your stay here. I was in Chicago for a week, and my husband booked this place, b/c they have a separate living room and bedroom, as well as a microwave. We regretted the decision the day we walked in, where we were greeted rather unkindly by the... more

Nice hotel, convenient to many places. Had two problems. First, pool was closed all day Monday after we arrived. Not good - considering it was Spring Break and we have a kid. Second, make sure to put out your "Do not Disturb" every morning before you leave for breakfast. Had a situation where cleaning person came before 9 am, and... more