My mom and I just got home for a three-day girls getaway in Chicago. I booked the Holiday Inn Mart Plaza hotel via Priceline for $120/night + tax, which was a great deal for the location and timeframe. I was pleasantly surprised - the location was great. It was about mile from Union Station as well as the Magnificent Mile.... more

Booked both hotel and airline via hotel website. Got great price for two people. (Rooms are not guaranteed: ie smoking, double beds, etc.) We were lucky and received a non-smoking with double beds. The location of the hotel is very convenient, walkable to the Loop and Mag Mile. The El - Brown and Purple Line is a block away and... more

We stayed there for 3 nights end of JUN with my family. The property is conveniently located . The room was , confortable clean and nice. Property has a beautiful indor pool and an excercise room available until late in the evening . breakfast area and bar within the hotel are offering good choice of meals/drink Hotel is connected with... more

The beds at this hotel are some of the worst that I can remember. I unfortunately was attending a two-day conference and had already prepaid for the rooms - a sofa would have been more comfortable. The beds also had three small pillows that were the size of a "throw pillow" - it was very awkward. Overall the hotel rooms,... more

Location: Ideal location in Chicago, easy to commute to most main attractions and shops. Staff: Everyone we spoke to was very helpful. The lady who checked us in was quite miserable, but nevertheless they all seemed ok. Hotel: The hotel itself was OK. The hotel is sat on the top of a tower block starting at the 15th floor. When... more

Hotel was clean and comfortable. Could use a bit of modernization. Staff was acceptable but did not go out of their way. Concierge had a hard time recommending a place for dinner. Free wifi was nice, but parking was expensive ($28), though comparable for this part of Chicago. Location was fatastic. The hotel bar has one of the most spectacular... more

this hotel is well situated near to the Sears Tower and other places of interest. The room whilst adequate, was not serviced regularly ie our empty wine glasses not removed for 2 days. The conceirge and bell boys were friendly and helpful, the desk staff not so, they seemed to resent a Hotwire booking and when we requested to move... more

Stayed for 2 nights on the first leg of a stay in the US from the UK. Arrived early afternoon to find the allocated room was not yet ready. A quick recognition of my Platinum Status opened up quickly a Riverview room (which I haD paid for). Platinum Status also recognised with some nice extra's. The room 2101 was a... more

When we checked in, we were told since we booked through Priceline we would not be able to guarantee what we asked for. At first all they said were smoking rooms. After we explained we had a rough morning where we had something ripped off from us on the train, she seemed more sympathetic and gave us room 2316. The... more