We booked over the phone after looking at pictures online. Never been to Chicago before and didn't know what to expect. We booked directly with the Hotel and got a great price because mom is a senior citizen. Staff was friendly and efficent. They even loaned us a wheelchair for mom! The view over the river was amazing! Taxis were... more

We stayed 2 nights at this hotel in August. When we pulled up in front of the "hotel", we realized we were pulling up in front of an office building. The hotel starts on the 14th floor. So...if you want to run in and check in but leave older teenagers in the car until you get a room key...impossible to... more

The people rock! The bellman who greet you are so very, very friendly and helpful! The concierges helped us tremendously...we loved Christopher! We had issues with getting Sears tower tickets from the Sears tower group and he was "on it" from the start. He was relentless in his pursuit of our happiness and kept following the issue until even after... more

I must admit this was not my 1st choice. Unfortunately, when you use the "name your own price" option on Priceline, you do not know where you're staying until after they accept your bid. I am accustomed to having breakfast included as well as a business center where you can access the internet for free (For example Hampton Inn), but... more

The best part of this hotel is the view. It sits on TOP of the Chicago Sun Times building, with the huge lobby on the 15th floor. Our room was on the 23rd floor overlooking the Chicago river & everything on it ~ Breathtaking! I feel bad for the reviewer who said she had a view of a wall ~... more

My wife and I were going to Chicago to see Jersey Boys and needed a hotel for one Saturday night. The Holiday Inn Chicago Mart Plaza was a great choice. It was a great location, near the theatre and with awesome views of the river and the city. The hotel was very clean, obviously recently renovated, and had a very... more

We stayed at the Holiday Inn Chicago - Mart Plaza for two nights at the end of June 2009. It was a little bit nicer than the typical Holiday Inn, especially the lobby. The room was a little small, but fine for 3. The entire hotel was very clean. The beds were okay, but the pillows were great, and we... more

I enjoyed the room on the top floor. It provided two sides of views. The staff was courteous and friendly. The elevators were responsive, including the set that take you from street level to the hotel lobby. The hotel is conveniently located close to CTA stops so you can take the train from O'Hare to downtown. The bar adjacent to... more

We were very impressed with our stay and will definitely return on other trips. The hotel has incredibly helpful staff, from the doorman to the concierge to the manager! We were in a newly renovated "room with a view" on the 23rd floor and I was very impressed. There is an overall modern & hip feeling our room as well... more