i would rate the hotel a five star.the room was great.it had the best bathroom i have ever seen.the location downtown was perfect.the only bad thing was the parking the car was $53. per day?they should hide that in the price of the room. more

I recently had the pleasure of staying at the Inter Continental with my spouse on a 3 day business trip. The valet parking was quick & efficient and check in was a breeze.The rooms were very quiet and comfortable , the HD tv was really spectacular,and the room service meals were quick,plentiful,and very well prepared. The location was wonderful for... more

The rooms are quiet and clean, although ours was bit small. The hotel is in a great location, right on Michigan Avenue. We didn't have much contact with the staff, so we can't comment there. Overall a very classy place. For breakfast skip the hotel and head about two blocks east to Mary's Cafe. If you like unique diners you... more

Had a reservation for a conference there 9/21/09. Flight had an emergency landing in Memphis so I called the hotel to ask them to hold my reservation and that I would arrive the next morning. They pleasantly agreed and said, "We willl see you in the morning." When I arrived the next morning I was told they had given my... more

I spent a night at the Intercontinental Chicago last week. On checking in I was upgraded to a room in the original tower. The room was perfect, comfortable and quiet; internet connection fast and reliable; and concierge services top notch. Highly recommended. more

Stayed at this Hotel in June 6th, 2009 for the Honduras - US World Cup match. The hotel room was incredible and the bathrooms were great. Had a blast and I am looking forward to staying here again in October. Can't say enough about the location. Look forward to staying at the Historic Tower. more

I have never written a review before but after killing cockroaches in my room 2308 yesterday morning I am obliged to make this information public..... Truly unforgivable. more

Second part of my trip to the States took me to Chicago..Although i've travelled to the States a fair few times, i'd never been to Chicago before so was quite excited about it.. After the internal flight from San Francisco and the transfer from O'Hare, we arrived at this beautiful hotel....In to check in...Problem.....No non smoking twin rooms available until... more

This was my first time staying at this property and it was wonderful. Next time I shop downtown Chicago, I will try to stay at this hotel. Great location, beautiful rooms, and the lounge was a lot of fun. The only thing I would change is the amount of staff on at the front desk for a Sunday check-out. There... more