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Hotel class 2.0 of 5
162 East Ontario Street, Chicago, IL 60611
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Reviews you can trust

54% Recommend
2.5 of 5 stars 160 reviews
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All (160)
[ Date ] [ Rating ]
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2 of 5 stars
wegs88   3 contributions
Wisconsin, USA
Feb 11, 2009 | Trip type: Family
2/2 found this review helpful

Room 401. Seal on toilet on floor was leaking. Bathroom floor was constantly wet with urine/water. The entire bathroom absolutely reeked of urine from the moment we arrived. I cannot believe that a housekeeper cleaning that room would not have noticed this. Given the strength of the smell, it must have been going on for weeks or even longer. Drunks... more

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1 of 5 stars
Golondrina78   1 contribution
Wheaton, Illinois
Jan 11, 2009 | Trip type: Business, Couples
4/4 found this review helpful

Hotel Name: Red Roof Inn Chicago Downtown We were excited when we walked in and saw that the lobby had been renovated. There were two lounge areas with new sofas and a big lounge table. There was a bracket for a flat panel TV but there wasnt a TV attached to it. The hotel only had one person at the... more

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4 of 5 stars
newtodetroit29   1 contribution
Detroit, MI
Jan 3, 2009 | Trip type: Business

I stayed at the Red Roof Inn from Dec. 6-9 as part of a business training in the area. We had several rooms and chose the hotel basically on price and location alone. Hotel is in a perfect location. Although we were on business, we were able to spend time enjoying ourselves because of the location - it was right... more

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1 of 5 stars
Charis7ChesterCounty   10 contributions
Chester County, PA
Nov 14, 2008 | Trip type: Business

If you still stay here after reading this, you shouldn't bother with this website. I have stayed at this Red Roof several times, and it isn't great, but never as bad as this visit. Big trade show. All hotels unreasonable. Trying to save money. Big mistake! No hot water 3 of 5 mornings. Tub didn't drain 3 of 5 mornings... more

Ughhhh
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1 of 5 stars
skynan   1 contribution
charleston
Nov 13, 2008 | Trip type: Business

The most deplorable conditions I have ever encountered in a hotel anywhere. The room had a window that was jammed open, the heater didn't work, no hot water, filthy carpets, and a huge stain on the comforter that looked like blood. Had to sleep wearing a coat! The front desk said they could not move us to another room because... more

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4 of 5 stars
petercat1976   13 contributions
Singapore, Singapore
Nov 4, 2008 | Trip type: Family
0/1 found this review helpful

Red Roof locates just a street from the main shopping shopping stretch, near COACH, and jazz bars, short walk to Hard Rick cafe, Heaven on 7 (cajun food) and convenience stores. Room is cosy enough, warm but dont expect great amenities. Service staff friendly, recommended great places to visit...i would stay here again, oh and it's close to pizza UNO,... more

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1 of 5 stars
bob330   1 contribution
Ohio
Oct 20, 2008 | Trip type: Friends getaway
1/1 found this review helpful

This hotel advertises "Surprising luxury at affordable rates"! This is a bold lie, there is not one bit of luxury at this hotel. Carpets are FILTHY, don't take your shoes off! One elevator broke down and the Chicago fire dept. had to rescue stuck people. Elevator stopped on every floor going up and down. This was not due to someone... more

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2 of 5 stars
hi_coo   10 contributions
Edinburgh
Oct 13, 2008 | Trip type: Solo travel

I'd read the reports of this hotel so I kind of knew what to expect. It was a central city hotel, right on the corner of the 'Mag Mile', with a relatively cheap price so I wasn't expecting any kind of luxury. Carpet could do with being changed, but the bathroom was clean if a little tired looking. The room... more

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3 of 5 stars
blairb366   20 contributions
Madison, WI
Oct 12, 2008 | Trip type: Couples

We stayed one night in the Red Roof Inn in October 2008. We booked the room online in advance. It was the least expensive option in the area and we did not have high expectations. We arrived early for check in, but were accomodated efficiently by the front desk. The main glitch was that the first room we were assigned... more

Disgusting
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1 of 5 stars
Harvey13   2 contributions
United Kingdom
Sep 27, 2008
1/1 found this review helpful

I arrived for a two night stay at this hotel on 11 September 2008 as a member of a coach tour, looking forward to a comfortable room before travelling across to Los Angeles. What did I find? Carpets in corridors were absolutely filthy, no facilities for a hot drink in rooms (only from machine in lobby between certain hours, overall... more

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Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611