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Sheraton Chicago Hotel and Towers

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 255 reviews
255 Reviews
5.0 of 5 stars
62
4.0 of 5 stars
80
3.0 of 5 stars
45
2.0 of 5 stars
44
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#54 of 163 hotels in Chicago
Description: Modern 34-story downtown hotel on riverfront, one block from Michigan Avenue - Contemporary room design - Walk to Navy Pier.
  • Address
    301 East North Water Street
    Chicago, IL 60611
Check Rates: $308 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 255 traveler reviews
  • What to Expect:
    • 3.5 based on 167 reviews Rooms
    • 4 based on 162 reviews Service
    • 3.5 based on 164 reviews Value
    • 3.5 based on 167 reviews Cleanliness
    • 3.5 based on 25 reviews Pool
  • Recommended For:
    • 50% based on 172 reviews Older travelers
    • 40% based on 172 reviews Families with teenagers
    • 30% based on 172 reviews Families with young children
    • 30% based on 172 reviews Young singles
    • 20% based on 172 reviews An amazing honeymoon

Reviews of Sheraton Chicago Hotel and Towers

( 1-10 of 255 )
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5 of 5 stars
Irvine, CA
Jun 23, 2008

Great location - right on the Chicago River - away from the other skyscraper hotels - our room was good size, very clean and with a nice river view - Overall, a great staff - in particular I would like to point out Christy Morgan - Chief Experience Officer and Paula Fortney - Concierge for their assistance in making this... more

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4 of 5 stars
Toronto
Jun 22, 2008

This is a good hotel in a good location with a good location and a good, knowledgeable staff. What was most impressive, though, was the thoughtfulness of thestaff who saw to it that we had adjoining rooms (we were travelling with two seniors). We had asked for rooms close to each other, but this was much better. We also asked... more

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2 of 5 stars
Los Angeles, California
Jun 21, 2008

Booked this hotel for one night stay during the long weekend. The hotel exterior and interior are decent. Check in is not very smooth because they can not make a double bedded room availble at 3pm. Which is OK(but hard to believe with a hotel at this size) However, the issues started after I checked into my room. 1. The... more

Jun 21, 2008
1/1 found this review helpful

Fantastic!!! We arrived at the Sheraton Chicago Hotel & Towers late in the evening after a long trip from Sydney, Australia. The hotel itself is top notch and the room was excellent. Clean, modern furnishings, nice bathroom, extremely comfortable, it was great value for the money paid. After a long trip we were starving so we ordered room service and... more

Jun 15, 2008
1/1 found this review helpful

This was a great place to be! Great views of river and lake, walk to everything, a clean and comfortable room, and very accommodating staff. We arrived early and were checked in by 10:30 am and checked out late , effectively adding two days to our vacation. It is a large hotel but the staff works hard and takes good... more

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5 of 5 stars
Crown Point, IN
Jun 9, 2008
1/1 found this review helpful

Being Starwood Owners, we LOVE this Sheraton! We are close by, within an hour, but love to come into the city as often as our schedule permits. We feel this hotel is fantastic for us and or two girls, age 8 and 12. The location is close enough to Michgan Ave. to walk in nice weather and also close to... more

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3 of 5 stars
Arlington, VA
Jun 7, 2008
1/1 found this review helpful

I stayed here because I was attending a conference at this hotel. The hotel is very large and seems to cater to conventions and groups. The hotel and rooms are just average, but comfortable enough. I think you can get better deals in Chicago - same rate for better hotel in better location or cheaper rate for comparable hotel. Because... more

Jun 6, 2008
1/1 found this review helpful

We stayed here on honeymoon for a couple of days. The front desk staff were really friendly they couldn't do enough for us. We were sent a bottle of champagne & chocolates by the front desk, it was a lovely touch The indoor pool looks out to Lake Michigan its fabuous. The rooms are clean & spacious. The room service... more

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3 of 5 stars
falls church, va
Jun 6, 2008

The Good: this hotel seems to be used to dealing with large crowds, and check-in lines and cab lines moved smoothly; my favorite part was the in-room coffee maker that brewed Starbucks coffee in your very own travel cup. Brilliant. And, there was no charge for it. Also, I heard from my business colleagues that room service arrived on time... more

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4 of 5 stars
Los Angeles, CA
Jun 3, 2008

Stayed for business with a friend, had a great room, very comfortable bed. It was very convenient to walk everywhere from there, including being less than a 10 min walk to Navy Pier and minutes from the Mag Mile. Love the Bliss products for the shower/bath, and the magazines/newspapers. Eat at the Chicago Burger Co, the best Turkey Burger, I... more

Reviews of Sheraton Chicago Hotel and Towers

( 1-10 of 255 )
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Sheraton Chicago Hotel and Towers Address

301 East North Water Street, Chicago, IL 60611