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Sheraton Chicago Hotel and Towers


Hotel class 4.0 of 5
301 East North Water Street, Chicago, IL 60611
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Reviews you can trust

69% Recommend
3.5 of 5 stars 407 reviews
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All (407)
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5 of 5 stars
Splootapoobs   1 contribution
Minneapolis / St. Paul
Oct 29, 2009 | Trip type: Family

We stayed here for three nights (Th, F, Sa) and were very pleased. We arrived shortly after 10AM on our first day, and were cheerfully given an early check in at no extra cost, with a room on the 18th floor overlooking the Chicago River with a great skyline view that included the Chicago Tribune building. Beds were very comfortable.... more

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4 of 5 stars
superman_lover   7 contributions
superman_lover
Oct 28, 2009 | Trip type: Couples

we hae just got back and want to start off with a Thank You to Alex and Alex (on the reception)for making our stay very pleasant. The Hotel has great views of Lake Michigan from our 34th Floor Room. Staying on the 34th Floor means we also had Complimentary Breakfast. The Hotel is well Maintained and looks like it has... more

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3 of 5 stars
dkmr   44 contributions
St. Louis, MO
Oct 25, 2009 | Trip type: Business, Solo travel

Stayed at the Sheraton Chicago Hotel and Towers for 3 nights. The hotel is large and well run. The location is excellent for any activities in the loop. High floors have good views of the river, the lake or the city. Rooms were well appointed and clean. I paid about $180 per night (before taxes), which seemed OK for the... more

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3 of 5 stars
CatskillMountainMan   18 contributions
Freehold, NY
Oct 25, 2009 | Trip type: Couples

Stayed here 1 year prior for 3 nights and property was much better managed then. Returned this year for 4 nights (2 for a conference in hotel, 2 additional for pleasure). Can't say I'd choose to return here, even if the conference ends up being here once again next year. Once again, I stayed in an upper floor "corner" king... more

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3 of 5 stars
blauerMond   14 contributions
Mex
Oct 19, 2009 | Trip type: Family

Since we got an incredible cheap price for the trip, I was not sure if it was going to be good. It was. The rooms are average, bed unbelievable comfortable and awesome view to the Navy Pier. When we arrived there was a confusion about our trip having breakfast or not: they solved it without hesitation by saying we had,... more

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3 of 5 stars
AccidentalMommy   1 contribution
Indiana
Oct 18, 2009 | Trip type: Business

I stayed at this hotel to attend a conference that was being held there. The hotel was booked solid and they obviously had no way to handle that, they seemed understaffed. The high-speed internet that was supposed to cost $14 a day but was free for conference attendees did not work. The parking costs were OUTRAGEOUS! I thought the food... more

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4 of 5 stars
joychild   57 contributions
wgc
Oct 18, 2009 | Trip type: Couples

We booked this hotel through Virgin Holidays but as a member of the hotel’s loyalty scheme I contacted the hotel with our preferences before checking in. We had spent the previous night at the Hyatt across the road as due to flight cancellations by Virgin we arrived in Chicago a day early, but couldn’t get an extra night at the... more

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4 of 5 stars
Franchise35   25 contributions
San Jose, CA
Oct 13, 2009 | Trip type: Business

We had our company conference at the Sheraton Chicago and it was fantastic. The service we great and the location was fantastic (right on the river). The rooms were pretty standard and were kept very clean at all times. I would definitely recommend this hotel for business and leisure travelers to the Windy City. more

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4 of 5 stars
gaylesenci   1 contribution
chicago
Oct 8, 2009 | Trip type: Couples

We recently stayed at the sheraton chicago hotel and towers. We went for our anniversary. The hotel was very clean and the room was very nice. We checked in early, 12:30, and they gave us a room right away. We asked for a king and they gave us a great room, with a view of the chicago river. It was... more

solid hotel!
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4 of 5 stars
jujube33   1 contribution
los angeles, ca
Oct 8, 2009 | Trip type: Business, Solo travel

customer service is wonderful at this hotel. i checked in at the front desk and because the hotel was not at full capacity at the time, i was immediately given a free upgrade with a smile. room was immaculate. bed was heavenly to sleep in, which is very important for any business trip. staff was friendly. overall, a very pleasant... more

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Sheraton Chicago Hotel and Towers Also Known As

  • Sheraton Chicago Hotel
  • Sheraton Chicago
  • Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611
Chicago Hotels Sheraton Chicago Hotel and Towers
3.5/5.0
407