Stayed one night for business. Decent location, very easy to get a cab, and ok service. Recently stayed at a W hotel, so this room seemed a little tired compared to the rooms a any W. Avoid the Burger "Restaurant" in the lower level - it's a complete ripoff. About $10 for a burger and you don't even get fries. more

We stayed for our one year anniversary on the Club Level. You most likely could get a great view even if you weren't on the Club Level. There were a few snags along the way but they were eager to fix them and very polite. I would suggest staying here! more

was in Chicago for a conference. The week was busy for Starwood hotels, and I couldn't find anything downtown for Monday, the last day. I had booked at the aloft by O'Hare, but really didn't want to commute back into town. The day before checking in here, I was able to find a reward night open up. Honestly, I hadn't... more

Booked on Hotwire and all was O.K. while we were there. Decent room. Good view. Great location.Got home and found a $5.25 charge on credit card statement. It was a very small amount but I called and could not get anyone in accounting. I left 3 messages with 2 different people and did not receive a reply. I sent 2... more

As much as we use TripAdvisor for travel tips, this is the first time we have written a review - and that's because the Sheraton Towers deserves such glowing remarks! In one word, AMAZING. There is not a thing we didn't like about this hotel. The Sheraton’s LOCATION to everything we did during our long weekend in Chicago could not... more

We reserached this trip for months. Having been to Chicago before we wanted to make this trip even better. We picked the Sheraton because of the location to almost everything we needed. The bus tour acrtually had a stop here, our bike tour was within walking distance as was the mag mile, tribune building and Navy Pier. This was by... more

Hard to find any faults with The Sheraton Towers when you compare the price of rooms against other hotels in this location and with the same classification. Firstly the location is perfect and within walking distance to Chicago's 'must go' area’s such as The Loop and the Magnificent Mile. The hotel staff are friendly and helpful, I personally found the... more

The hotel was fantastic. The service was very good. the only thing I didn't like was the bed. it was to weird it must of been a thing called memory foam. I like a hard bed not one you sink into. more

I would agree with those that didn't think this hotel was all that. I would also agree with those that thought the hotel was ok. It depends what u want and what u spent. For me there are better choices. I would not stay here again. We paid about $200 a nite for the club floor. It wasn't worth it.... more