I went to Chicago for my friend's wedding and booked this hotel because it was near his apartment. The price and website led me to believe this was going to be a step above what I'm used to. Upon arrival the guy at the front desk couldn't find my reservation but after a few minutes finally found it. A bellman... more

I am a Days Inn patron, but the DI was down with an electrical virus and the lovely reservations manager there suggested the Willows for my stay. I had a lovely room with the back view, but it was quiet, neat, and perfectly suited to my tastes - operable windows, best neighborhood in Chicago, easy access to all of my... more

I visited Chicago to hang out with friends and I selected The Willows because: 1) It is in my old neighbourhood (Lakeview), which I love and 2) it is convenient to get to Boystown, Wrigleyville, the Near North, The Loop, and Evanston: all locations I wanted to visit on this trip. I loved the architecture of the hotel and my... more

I recently was in Chicago for a weekend stay on my way to another city, and I booked the Willows for a 30% off rate of around $100 per night. I had read all the reviews, so I had reasonable expectations of what I would be getting. The hotel is very well located, near shops and restaurants, Halsted Street, and... more

This is one of the hidden gems of Chicago, especially if you want to feel like you're living in a Chicago neighborhood. Boutique by nature, with rooms that are nicely kept, large and comfortable (albeit somewhat aged) and easy access to restaurants and shopping. Here's the problem, though: the staff is ambivalent and, sometimes, outright rude. This is really disturbing... more

I was having a difficult time with my 4 star bidding (my bids were getting too too high in the Loop and River North) on Priceline because I would be staying midweek rather than the weekend but..it all turned out just fine when I got a Wednesday and Thursday night on the 3 star Willows at a good price. No... more

I stayed here for two night son busines inChicago. While my meetings were downtown, and the Willows is in Lincoln Park area, I stayed because theprice was about $200 less per night. The Hotel is on Surf Street in a quiet residential neighborhood, but is very close to shops and restaurants. Also, it is very easy to take the bus... more

My wife and I stayed at the Willows for 2 nights based on the preponderance of good reviews on TripAdvisor. We were not disappointed in any way. We had a small room with one queen size bed. It was clean and quiet. We felt that the value was very good for a large city such as Chicago. The free breakfast... more

I flew to Chicago for a Cubs game on August 18 and experienced a horrible flight- three hour delay, a missed connection, almost missed my rescheduled connection, and lost luggage. By the time we arrived at The Willows I was absolutely frustrated. The front desk changed all that. He was friendly, got us checked in quickly, gave us a demonstation... more