Our family has been to The Willows Hotel on 3 separate occasions and we will return in 2 weeks to stay there again. It is located less than one block from our daughter's apt. and within walking distance of great restaurants and shops. It is easily accessible from the train and buses. One stay was by myself in Winter and... more

I stayed at the Willows on a recent trip to Chicago and was slightly underwhelmed in comparison to other travelers who have reviewed it here. My room, a first floor "suite", was apparently located under the stairwell that leads from the lobby to the second floor. This was not a problem during the day. But, was quite noisy at 3... more

I just got home from my one night stay at The Willows hotel. I was pleasantly surprised by how nice the hotel was for how low the price. The hotel has a very nice atmosphere. The front desk can be a bit slow at times, but that is my only complaint. The room was very nice and clean. Located in... more

Great staff that were there when you needed them. What a GREAT experience it was staying near the heart of Boystown. The food, the people and the atmosphere near Halstead was wonderful. more

I went to Chicago for my friend's wedding and booked this hotel because it was near his apartment. The price and website led me to believe this was going to be a step above what I'm used to. Upon arrival the guy at the front desk couldn't find my reservation but after a few minutes finally found it. A bellman... more

I am a Days Inn patron, but the DI was down with an electrical virus and the lovely reservations manager there suggested the Willows for my stay. I had a lovely room with the back view, but it was quiet, neat, and perfectly suited to my tastes - operable windows, best neighborhood in Chicago, easy access to all of my... more

I visited Chicago to hang out with friends and I selected The Willows because: 1) It is in my old neighbourhood (Lakeview), which I love and 2) it is convenient to get to Boystown, Wrigleyville, the Near North, The Loop, and Evanston: all locations I wanted to visit on this trip. I loved the architecture of the hotel and my... more

I recently was in Chicago for a weekend stay on my way to another city, and I booked the Willows for a 30% off rate of around $100 per night. I had read all the reviews, so I had reasonable expectations of what I would be getting. The hotel is very well located, near shops and restaurants, Halsted Street, and... more

This is one of the hidden gems of Chicago, especially if you want to feel like you're living in a Chicago neighborhood. Boutique by nature, with rooms that are nicely kept, large and comfortable (albeit somewhat aged) and easy access to restaurants and shopping. Here's the problem, though: the staff is ambivalent and, sometimes, outright rude. This is really disturbing... more