We stayed here in June and we were pleasantly surprised. Wasn't sure what to expect before we arrived but it looked nice from the outside. Its situated right across the road from the Hancock Centre. Pleasant staff when we checked in. The rooms were fine for us, enough space for 4 of us in a room. The bathroom was also... more

Basic business hotel in a prime location at one end of Michigan Avenue. We had group rates which were fair for a major city but you got what you paid for. Room was rather small but clean and bright. The hotel gym, sponsored by Reebok, and highly promoted left much to be desired for. It's a basic hotel gym. The... more

The feel of the hotel is modern, understated. The room wan't too big, but the bed was comfortable. There was a large flat screen TV. There is a charge for internet. The bathroom is updated, but a pretty basic hotel room bath. I was comfortable, but it felt like a standard city hotel room. The location is great for shopping... more

Stayed here during a business conference. Outstanding! more

Stayed here for one night with wife and teenage kids. First class room. Hotel is clean and great location. It was a great value for $75 on Priceline. more

Not as nice as Westin's I've stayed at this year in Boston Waterfront and downtown Philly. Rooms are smaller than others and walls seem thinner, I could clearly hear the high heels walking the floor in the room next to mine. The metal doors slam so loudly it's next to impossible to sleep through it (this is my #1 complaint).... more

Stayed for 2 nights on points and cash from SPG-programme which was an excellent deal. I would have felt disappointed if I had paid USD300+ for the room as it was offered at the time of booking. Location is great just next to the John Hancock Center (do go there when the sun sets!) with many shops and restaurants around.... more

I have only raves for this hotel. We normally stay at the Starwood hotels and the Westin on Michigan Ave embodies the reason why we keep coming back. From the bell boy to the front desk to housekeeping service, the service and staff are impeccable and meticulous to every detail. One feels like royalty staying at the Westin on Michigan... more

We stayed over on a Sunday & Monday Holiday weekend, leaving on Tuesday. Location was perfect for shopping, dining and the Cubs! Got a very inexpensive rate from priceline dot com. And with parking incorperated, still less expensive then many previous trips and other downtown hotels! Have never paid under $40 a day for parking in downtown Chicago, so I... more