Driving to the hotel from O'Hare airport, we thought it seemed in the middle of nowhere. However, we discovered that it is near 2 large malls and many restaurants. Also many major highways are nearby making it very easy to get to other places in the suburbs. Check-in was easy and friendly. Our room was on the top floor so... more

My wife and I enjoyed staying at the Westin Chicago Northwest. We booked the room from Priceline for only 60.00, so we didn't know until confirmation where we were staying. Upon arrival, it was clear that hotel was a tad better than Holiday Inn, Motel 6, etc. - there was a Ferrari parked near the entrance. It would have been... more

After a flight cancellation, compliments of United Airlines (the WORST airline) we arrived to a middle--of--nowhere suburbian hotel full of Pink Cadillacs from the Mary Kay Convention participants. It didn't cost us a dime to stay; check-in was a breeze; took the CTA to "downtown Chicago" as there sure isn't anything to do in the area. Room was average, clean,... more

I stayed at the Westin while attending a business conference. I was absolutely amazed by the transformation of this hotel. The front desk was very flexible with my many room requests. My room was very comfortable as I have grown accustomed to with Starwood. The staff made me feel welcomed as if I was a guest in their home. Very... more

I went in March of 2009 with a mutual friend of my gf and mine to visit her (the mutual friend's) family. I booked on Hotwire, and this is the one that they gave me. I was actually trying for a different one, but BOY was I satisfied. My jaw actually dropped when I looked up in the lobby to... more

I had a funeral to attend to in the area and was booked into the hotel by Priceline for $60/night. Given the price I was paying, I was satisfied with the hotel. Room was wonderful -- spacious, great TV, tasteful modern furnishings, nice robe in the closet. Two shower heads in shower. Soft towels. Internet access was pricey -- I... more

We took a girls weekend up to Chicago for some shopping. Since we planned to spend an ample amount of time at Woodfield Mall and IKEA, we opted to stay in the "burbs." Our arrival and checkin was a breeze. Our room was very crisp and clean. White comforters is appealing and relieving. Starbucks coffee and TAZO tea are both... more

First I want to say the hotel staff were all unfailingly polite and helpful. Couldn't ask for better. But, the design of the property leads to incredible noise echoing around the atrium into the rooms. When the bar is full with its open top the noise is over the top. Then, there is The Tent. This is literally a tent-like... more

I was there last spring for a convention. I found the Hotel stale and cold. The rooms were dated the staff not friendly and there was a large crack in the marble sink in my bathroom which caused water to run onto the floor every time I used it. After repeated calls to the front desk no help arrived. I... more