I was somewhat disappointed as the Inn is listed as a suite, but it is only one large room with a kitchenette, a small sofa bed & a queen bed. My husband & I sometimes get up in the night and it is nice to be able to read without bothering the other. When this came about, I had to... more

We regularly stay at Residence inns, so were a little suprised at how outdated our hotel room was. They are clearly in a renovation programme - and it needs it. We had a 2 bedroom suite which was a good size for five people but with only one bathroom it was not ideal. Our suite had everything else we have... more

This hotel is located two blocks away from the Hancock Observatory and the Magnificent Mile. We (my husband and 15 year old son) stayed for three nights (8/20 - 8/23/07) in a one-bedroom suite. It was huge! -easily over 900 square feet (or at least felt like it). Staff friendly and very helpful. Each morning I'd ask the desk about... more

We enjoyed our stay at this hotel. The staff was very polite and courteous. The hot breakfast is an added plus. We had our bikes and they stored the bikes for us. We went on a bike ride on the lakefront which is located a couple blocks away. We would defintely stay at this hotel again. more

This place is an absolute GEM for families staying in downtown Chicago. The free breakfast and dinner every day (with free beer and wine at dinner!) is wonderful. We were serenaded by a staff member one morning during breakfast! The staff at the front desk is outstanding. It was pouring rain when we arrived, but we didn't have an umbrella.... more

We have a big family so it's always a chore to find a two bedroom suite, even if price isn't an issue. Residence Inn offers plenty of room. We had a two bedroom suite but could have used another bathroom since we have two teenage girls. Hot water was also a problem. Our room was located at the end of... more

Great Location, Nice Room, Helpful Staff, Good Breakfast. Had a 2 Room Suite - Lots of room. Alittle pricey, but I guess that's Chicago for ya! :) more

Found this hotel because a business associate was staying there. The rate was more than I wanted to spend, but another TripAdvisor person had posted a link to TravelZoo with a signifigant discount: $170 a night down to $100. (Thanks TripAdvisor!) Our room had a queen size bed, sofa sleeper and kitchenette with microwave, stove, fridge, dishwasher and dishes. Free... more

We just returned from a weekend in Chicago with our 3 children. We decided to stay at this hotel because it was close to the lake and shopping and offered a large room with separate bedrooms. The location is wonderful. The hotel is just over a block away from the John Hancock building, Water Tower shops, and many other shops... more