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Homewood Suites by Hilton Chicago Downtown


Hotel class 3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Reviews you can trust

93% Recommend
4.5 of 5 stars 298 reviews
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All (298)
[ Date ] [ Rating ]
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4 of 5 stars
LizandGov   6 contributions
McComb, MS
Sep 19, 2009 | Trip type: Friends getaway

Another trip to the Windy City, this time in the late summer, proved to be wonderful again. I have stayed at Homewood Suites several times before and this time had friends/co-workers along for the trip. The hotel staff and services, as usual, were great. I've heard guests commenting on the slowness of the elevators, especially around check-out time, but that... more

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5 of 5 stars
T24kball   1 contribution
California
Sep 17, 2009 | Trip type: Couples

My wife and I enjoyed our mini-moon stay at Homewood Suites. It helped tide us over until our honeymoon to Australia in November. Here are a couple things I'd like to highlight. Customer service - Everyone was friendly and helpful. The front desk gave us a map of the city and pointed out nearby attractions and the supermarket around the... more

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1 of 5 stars
Dragonfly972   35 contributions
Castro Valley, California
Sep 15, 2009 | Trip type: Couples
2/3 found this review helpful

This review has two parts. . .I advise reading both. Chapter One: The actual hotel and staff I found the in house staff to be very friendly and accommodating. The room was nice and clean as well. I have no disagreement with any of the other reviews regarding the hotel room or the staff. This is a great location where... more

Management response from
David Prentiss, General manager

Dear Valued Guest, While I am very gratified that you enjoyed your stay with respect to the service at the hotel and that our staff made your stay memorable I am very dissapointed however that the billing issue you had negated much of that. I will certainly take responsibility for what happened. I am aware of the situation that is...

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4 of 5 stars
IndianaElijah   1 contribution
Indiana
Sep 12, 2009 | Trip type: Family

My sons and I just sort of happened upon this great hotel. It was a wonderful experience. The suite was great because I am tall and need a king bed, no other kind of configuration works for me. All of the staff members were incredibly nice. I felt like I was among friends. The views from this hotel are just... more

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5 of 5 stars
caz1949   13 contributions
Lewes UK
Sep 12, 2009 | Trip type: Family

Stayed for 5 nights on the 19th floor great view and spacious room with kitchen facilities. Free breakfast every day and dinner Monday to Thursday the great thing was they provided take away boxes so you could take the food back to your room. Location is very good. Staff are very polite and very helpful would definately stay again more

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5 of 5 stars
joeandterriroche   5 contributions
dublin ireland
Sep 12, 2009 | Trip type: Family

we stayed here in january when it was -20. but even then we enjoyed it so much we could not wait to get back. chicago is a great town to visit and the homewood suites is the place to stay, period. now we stayed from the 9/5/2009 to 9/5/2009 and enjoyed every day. (p.s. the weather was in the high... more

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4 of 5 stars
tnshsms   12 contributions
Springfield, MO
Sep 12, 2009 | Trip type: Family
0/1 found this review helpful

We had a one bedroom suite which was very nice with our toddler. I had requested a crib and had even called the day before our arrival to confirm the crib and ask if it was a portable or a full size so we could bring the approriate sheets. I was informed it was a full size crib. It was... more

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4 of 5 stars
azinca   3 contributions
tucson
Sep 11, 2009 | Trip type: Couples

The only thing I would add to the many benefits that recommend this hotel, is that we experienced an inconvenience on our first day that is likely beyond the control of the hotel. John at the front desk immediately moved us a different room where we were very satisfied. When you stay here, ask for John if you are not... more

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5 of 5 stars
craftinmom   13 contributions
Granger, Indiana
Sep 9, 2009 | Trip type: Couples

Our first stay at a Homewood Suites, we had no real idea what to expect. We were in Chicago for a few days for 'couple time'. This hotel fit our budget so we jumped in. We were so pleased with it! The lobby staff (luggage, parking attendants) we so friendly and helpful, yet professional at the same time. The Front... more

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3 of 5 stars
SJ123   17 contributions
London
Sep 7, 2009 | Trip type: Couples

My husband and I stayed here for a week in August/Sept 09. The good points: The location is excellent, close to the Magnificent Mile, the Grand Ave El, lots of restaurants and shops. The rooms are fairly spacious and we got an excellent room rate. The staff were friendly and helpful. The kitchen is fully equipped with a full sized... more

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Homewood
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611