Stayed here two nights, Nov 2 and 3 and it was BAD. A conference rate of $157 appeared cheap enough but considering the hotel, service, etc it was WAY over priced. The rooms are just right for 4 shoe boxes. on the upper floors the hallways are about 90 degrees. Food is weak to average. Bartender in the evening was... more

This hotel does care the slightest for the guests satisfaction. Upon check-in I requested two beds in the room as was told I would have to pay an upgrade fee, not for a nicer room, just for the extra bed, this was just the beginning, don't get me started. I strongly causion you against staying at the Allerton, plenty of... more

In keeping with other reviews, we did not receive the room we were promised: a deluxe king with a water tower view. Instead, we had a bed that was as wide as a king but extra short (perhaps a queen turned sideways?). Better yet, our "water tower view" was a view of the LOUD heating and ventilation system in a... more

I recently stayed at the Allerton and everything about the property exceeded my expectations. The rooms were recently renovated, stylish, clean, and the hotel could not be in a better location. The service was excellent. I have stayed in many 4 and 5 star hotels in Chicago and would put the Allerton at the top with the best properties in... more

They tried hard to dress-up this hotel to make it modern but the pretty look doesn't make-up for the quality of the hotel and service. If I hadn't booked on hotwire for a lower price I would have been even more furious with this place. The concierge was the worst one I have had on the magnificant mile. One incident,... more

The location is great. However it's difficult to believe it's a 4 stars (the room was not better than some 1 or 2 stars I experimented)... The staff was not friendly. I would not care if they didn't charge us for an expensive room service we didn't order. At first I thought the problem was resolved with the concierge. But... more

I stayed in the hotel during a recent business trip to Chicago. While the location is great for sightseeing, it is pretty far away from the airport and there is no shuttle provided by the hotel. The rooms are pretty small but functional. One thing that bothered me was that you couldn't put any of your own stuff in the... more

The Allerton is in a perfect location on the Magnificent Mile, especially if you're in Chicago to see the major sights and/or go shopping. I was afraid to approach the front desk after reading some other reviews, but the staff were perfectly friendly and the concierge very helpful. I was given a king-size room even though I was alone, which... more

I stayed here via a win on Priceline - good thing i didnt pay full rack rate for this hotel! I had one night that I just wanted to relax after a business trip in Chicago and should have continued my stay at the Affinia around the block! I arrived on a rainy Friday, tired and exhausted from the work... more