We called well in advance to request a room overlooking Wabash on the 7th or higher floor and also requested an early check in. When we got there we were told no early check in and they gave us a room overlooking the top of the building next store which was overgoing some kind of noisy construction. When we call... more

We used some "Thank You" points to stay at this hotel for a little getaway in the city. We live in the suburbs, so we were familiar with the area. What a great hotel! It's tucked away, so you may walk or drive right by and not even notice it. But that would be a mistake. The room was beautiful,... more

We booked the Silversmith for a short two day trip to Chicago, based on decent reviews and a great price (less then $100/night in the Loop). When we checked in we were upgraded to a suite, though on the street/train side of the building. We did not mind the train much but if you are a light sleeper, you would... more

Wow! What a hidden gem right in the Loop! If you blink you'll miss it, but what a find inside! There is no concern about being right on top of the El tracks, I couldn't hear a thing! The rooms were clean, the bathroom was huge! The location is fabulous, walking distance to many things right in the loop, theaters,... more

Stayed at Silversmith over Easter weekend, March 2007. Booked a Travelzoo special via their website. Upon checking in, was first told they could not locate my reservation, then they insisted on payment despite my reservation receipt showing I had paid in full at time of reservation. I was told their were only taking card for incidentals but after returning home... more

We stayed at the Silversmith for a girl's weekend in February. Everything about our stay was pleasant. The room was exactly what we reserved, it was very clean, especially the bathroom, and very spacious, as we had a suite. Check in and check out was a breeze, with friendly and professional front desk attendants, and no problems with the billing.... more

The Silversmith Hotel in Chicago was pure delight. This hotel was found by reading online reviews of about 40 hotels in the downtown Chicago district. I had stayed at two of the major hotels, meaning large chains, on prior trips and was looking for something a bit different. The reviews that people write are difficult to understand at times, especially... more

We just stayed at the Silversmith this past weekend... What a great place! We decided to stay here at the last minute, so we preparing to make the best of our rushed unplanned situation. Imagine our surprise to find that the Silversmith is actually a very pleasant place! The room was more than comfortable and very well kept, and the... more

The Silversmith was a wonderful find through Tripadvisor for a girls weekend in Chicago! We all went to college in Chicago and know the area well so a hotel in the loop was very convenient. After reading reviews of other hotels we decided to spend a little bit more for a hotel that goes just beyond the basics, to make... more