I stayed only one night at this wonderful hotel. From the first moment of my arrival I felt welcomed by the doorman and reception desk. Room was large and immaculate loved it! The lady at the snack bar downstairs was wonderful and helpful and made me feel a stranger no more. Even my mini horse Traveller aka The Traveling Man... more

The location of this hotel was great - one block from Water Tower Place - decent walk to Navy Pier, etc. I didn't think the front desk did a very good job - we were checking in to a room that a friend had reserved with reward points...since he wasn't getting in until later, he called ahead to clear us... more

Had a great stay at the Hilton Suites. Wonderful large rooms. Had breakfast and dinner at the resturant which was excellent. The pool also looked nice, was filled with kids and families. more

A very pleasant stay for two nights, July 3rd and the 4th. We were able to close our bedroom door so I never heard the usual hall noise of every other hotel I have stayed at in my life. The check in person was very helpful!!! The rest of the staff were okay. more

We drove right by it first time because they have a E. Delaware St. address, but the entrance is actually on another street around the corner. When we reserved, we were promised an early check-in, but when we arrived, we were told we'd have to wait till 3, the normal time. Front desk staff wasn't friendly at all. Suite was... more

This hotel is okay, but not worth the amount you pay (even for downtown Chicago). It appears old, run-down, and out-dated inside. The rooms also seem old and are *very* small (again, even for downtown Chicago). None of the staff are very friendly. We also listened to housekeeping staff being extremely loud, laughing and talking about personal matters every morning... more

Nice hotel, good location, view from the 4th floor wasn't up to much but we were on a freebie so didn't complain. Room was large and clean and bed comfortable. Woman behind the desk wasn't that friendly or competent. It took a while to check in and i had to come back down as the key card didn't work first... more

I booked this hotel on priceline and paid only $88. We stayed on a Sunday night. Upon arrival you learn that there is no private parking, only valey and it is 50 dollars a night. THey were super friendly though. HOtel was gorgeous. had to wait an hour to check in, as we were there an hour early. SPent that... more

Nice, clean, spacious, luxurious. Hope to move on one day to one of this rooms. I really loved to stay here and will stay every time i have a conference here. Good location to the shopping malls and great view across. The overall service was perfect and the price was great as we booked through the net. I will recommend... more